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Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Blair T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It's great platform. Everything is shared securely

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Setting policies that control when and where people can access company resources, including preventing access to jailbroken devices and blocking export. It's now possible for employees to create strong passwords that are unique to every website. All passwords are stored encrypted in Bitwarden vault

What is your favorite aspect of this product?

Thanks to the centralized user management capabilities in Bitwarden, any new employees are quickly onboarded and have access to what they need to start contributing to their team.

What do you dislike most about this product?

For an average user, such terms as TOTP and Master password re-prompt might be unknown so there should be more guidelines regarding password creation.

What recommendations would you give to someone considering this product?

Bitwarden will allow your employees easy access to the tools and accounts they need to carry out their work without relying on the IT department to reset or oversee day-to-day passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Top Drawer Zero Knowledge Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Its capacity to create exceptionally strong passwords, unlimited passwords are unique and key to our business which handles sensitive information.

What is your favorite aspect of this product?

I enjoy its affordability as a a zero knowledge password manager.

What do you dislike most about this product?

Nothing much to dislike though sometimes importing passwords from another password manager can be complicated.

What recommendations would you give to someone considering this product?

Bitwarden is a cinch for security-focused users on tight budgets. You won't get much better among itr premium tier.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alex G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Budget-conscious Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I would say Bitwarden's Free Plan version makes it unique due to its capacity for unlimïted passwords and unlimited devices access.

What is your favorite aspect of this product?

I really like its 100% security, enhancď by a master password which gives me exclusive access.

What do you dislike most about this product?

I still don't find its interface user-friendly. Also, it has no real-time breach monitoring. That's a concern.

What recommendations would you give to someone considering this product?

Generally, Bitwarden is a cinch for security-conscious firms or individuals on a budget. Passwosd managers don't come much better with cost in mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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