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Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Sanjeet A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Meets the need with a slightly lower cost

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

The solution is really easy to understand and use even for a novice user, and it is easily integrated into the web browser.

What is your favorite aspect of this product?

One of our customers recently had a security audit with a bad rating on the password management and security part. The implementation of bitwarden allows us to be compliant on this point. And in a general way, it reinforces security by avoiding that some users write down their password on a piece of paper on the screen.

What do you dislike most about this product?

Honestly I don't know what to say, maybe the fact that it's not free compared to a keypass and frankly this one is cheap compared to the competition.

What recommendations would you give to someone considering this product?

In France there are some standards for which it is important to be compliant in order not to be put aside and optimize the chances to be chosen for business. Like RGPD, Secnumcloud, Iso 27001, etc... The password manager is not yet mandatory but tends to become so soon, so in addition to strengthening your security, anticipate the future!

Pros

  • Efficient Service
  • Effective Service
  • Security Protects
  • Reliable

Ashutosh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Liked the cross platform support with easy UI

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

I like the ease of use in Bitwarden

What is your favorite aspect of this product?

The cross platform support

What do you dislike most about this product?

The UI is sometimes slow

What recommendations would you give to someone considering this product?

Improvement in UI loading time and Password reset reminder

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Daniel C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great password manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

The unique feature in bitwarden is that no now from the company knows my master password, this means that no one even bitwarden can access my vault and sensitive data

What is your favorite aspect of this product?

I like the password breach Monitor and auditor which scans breach databases and alerts ke whenever my password has been breached or accessed, it also scans my vaults and notifies me about weak passwords or overused password that i need to update for better security

What do you dislike most about this product?

I can't say that i dislike any feature in bitwarden, it works well for me and i am a happy user.

What recommendations would you give to someone considering this product?

Bitwarden has been able to provide and enhance security for my sensitive information and passwords, and i would recommend it to anyone thats looking for an effective and secure password management solution.

Pros

  • Acts with Integrity
  • Client's Interest First
  • Helps Innovate
  • Reliable

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