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Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Set strong passwords for all of your sites

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I previously had to keep track of all the passwords on my own, but the Bitwarden Password Management solution offers so many advantages. The main advantage is that it makes it simpler for me to remember all of my many passwords for government accounts, personal and business emails, online stores, streaming services, and social media websites.

What is your favorite aspect of this product?

The ability of Bitwarden to quickly and securely transmit sensitive information to only chosen people is my favorite feature. I feel more secure now that I have it because I am aware that sharing personal information with team members won't put me at risk. I like how popular browsers' password autofill features prevent us from repeatedly inputting our passwords.

What do you dislike most about this product?

There is very little to hate about Bitwarden. I dislike the interface which is a little shabby and might use some updating but the usability is excellent. Moreover, I hate their price strategy which is really high compared to other tools.

What recommendations would you give to someone considering this product?

My colleague suggested to me the Bitwarden platform and told me about its functionalities. I'm really pleased with it because it provided a single implementation that addressed all of our problems. Its encryption is highly robust, and it supports several devices with ease. It's impressive how simple it is to customize separate areas for passwords and other sensitive information on these platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Diego F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It's the top 1 free choice

What is your favorite aspect of this product?

The features offered in the free tier.

What do you dislike most about this product?

Nothing. I think it's the best one in password manager

What recommendations would you give to someone considering this product?

It's the best one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Santanu Kumar D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

An excellent Secret Management Software

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden provides cross platform support, two factor authentication, cloud based sync and many other features which make this unique from other tools.

What is your favorite aspect of this product?

Bitwarden offers Cloud sync feature which makes sure that all the passwords and secrets are backed up in case of disaster. It also offers in build password generator to generate complex passwords to secure sensitive data.

What do you dislike most about this product?

There is no hardware based token or security key support in Bitwarden. And also it does not support password sharing with groups or teams.

What recommendations would you give to someone considering this product?

Overall Bitwarden is a nice tool for securing, managing and generating Secrets and passwords which will help you to protect sensitive informations for your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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