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Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

japhet k.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

I will always recommend it

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

It is very easy and security tight

What is your favorite aspect of this product?

Customised features

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Get one of it

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Peter k.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

I highly recommend

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

It has very many features and easy to customise

What is your favorite aspect of this product?

It is unique

What do you dislike most about this product?

I don't dislike

What recommendations would you give to someone considering this product?

It's a good product and everyone should be using it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Gilian K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Secure, Reliable, & Friendly Password management

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden's open-source model, zero-knowledge encryption, and affordability make it unique. It also provides a strong balance between enterprise-level security features and ease of use for end users.

What is your favorite aspect of this product?

The password vault structure, combined with built-in MFA and seamless autofill across browsers and devices, provides both convenience and peace of mind.

What do you dislike most about this product?

The reporting and analytics features are somewhat limited compared to competitors, especially when tracking usage across large teams or generating audit reports.

What recommendations would you give to someone considering this product?

Bitwarden is an excellent choice for organizations looking for a cost-effective, secure, and easy-to-manage password manager. Take advantage of the free trial to test integrations with your existing SSO, LDAP, or IAM systems before scaling.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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