What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Reliable
- Enables Productivity
- Over Delivered
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Document Collaboration
Granular Access Management
Instant Messaging
Integration With Productivity Tools
Cross Platform Support
Voice and Video Collaboration
Search
Vendor Capability Ratings
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
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Bitrix24 Reviews
Laurence C.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Excellent for improving internal communication.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It assists in many ways, such as providing the best possible solution based on our company pattern, what tools are necessary, how much time is required, and assessing the size of our organization, making it one of the best in the market. All projects can run concurrently. The integration and customization possibilities are strong, with the ability to utilize it on both the phone and the computer.
What is your favorite aspect of this product?
I enjoy how the reports are simply accessible and valuable for assessing and determining program success measures. I like the architecture of marketing, video conferencing, and how easy it is to handle things in the UI. If you get lost, the user's idea correction is accessible, and if you still can't solve it, there is 24-hour support available, 7 days a week, which makes some of the features amazing.
What do you dislike most about this product?
CRM homepage has to be more appealing, as it now appears to be quite bland, by posting pleasant and appealing color, as well as color screen should be altered if necessary. The CRM modifications are rudimentary, and the customer care is poor; worse, the service is at the same level even though we purchased the premium edition of the program.
What recommendations would you give to someone considering this product?
this software can be adapted to the needs of any company. It also significantly improves productivity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Pablo D.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Very precise tools, ideal for secure file sharing.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Bitrix 24 is critical for us since we were able to create a storage system with the required efficiency and successful communication of team members between departments, suppliers, and everything linked to the organization. It is a critical factor in influencing the rate of work in each user. It can hold everything you desire at any moment. You may go straight to the Compare page to discover and examine the profile you're searching for.
What is your favorite aspect of this product?
When I need to validate that a user has received and viewed a file, I utilize this product. It's simple to use and easy to learn. I've been using Bitrix24 goods for a long time and am generally pleased with them. I'm looking forward to growing our team's utilization of such a product or learning how to more effectively incorporate sophisticated features. I like it a lot since the UI is really clear. Which document is safe since the storage is capable of keeping a wide range of documents. The pricing is advantageous since it is not prohibitively costly.
What do you dislike most about this product?
Although Bitrix24 is a good product, it might be better. It might yet be altered, however the UI is far larger than Dropbox. The software's sole drawback is that it might be quite sluggish when uploading huge files.
What recommendations would you give to someone considering this product?
I suggest Bitrix24 because it is really simple to use and the price is quite low, so there is no reason not to get it; you will have an effective tool with which many people may profit from the software's collaboration features. I can exchange files with some coworkers, saving me time. We don't need to meet, email, or text.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Saif N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
All In One
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Unlike the Cloud version, Bitrix24 Self-hosted version is fully customizable (in the front-end of the product you can change logo, color scheme, layout, menu structure, page content, add or remove gadgets, modify CRM menu and fields, etc.).
What is your favorite aspect of this product?
Bitrix24 is designed to boost collaboration and communication among employees. It also brings efficient data management through its cloud storage services. By automating sales and marketing processes, Bitrix24 users can also enjoy advanced task management and improved teamwork.
What do you dislike most about this product?
There is lack of industrial specific packages for project management. The Client of Bitrix24 is heavy weighted and slowing video adapter capacities if localized on desktop PC and looks the company product management sees it more like MobileApp which is near true but workspace needs both variants working the same productivity to feel really mobile indoor or outdoor. It is hard to integrate any other ERP but 1C and it is drawback. Focused on sell-side and lacks of resources visualization integration - logistics stages canban, clients segmentations etc. Needs specialized versions: Sales, AgriTech, IT product R&D, Industrial, SaaS product sales,
What recommendations would you give to someone considering this product?
The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing