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BigMarker

BigMarker

Composite Score
7.7 /10
CX Score
8.1 /10
Category
BigMarker
7.7 /10

What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details


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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Presentation/ Webinar Capabilities

87

Metric and Reporting

86

Customer Support

85

Networking Facilitation

84

Attendee Engagement

84

Registration Process/Integration

84

Social Media Channel Integration Outbound

83

Vendor e-Commerce

82

Gamification

81

Branding and Visual Customization

80

Exhibitor or Vendor Environment

79

Vendor Capability Ratings

Average 83

Breadth of Features

87

Quality of Features

86

Vendor Support

86

Usability and Intuitiveness

84

Business Value Created

83

Ease of IT Administration

83

Ease of Customization

83

Ease of Implementation

82

Availability and Quality of Training

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

80

BigMarker Reviews

Tony C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fairly priced with the feature set it provides

Likeliness to Recommend

9 /10

What differentiates BigMarker from other similar products?

BigMarker, unlike GoToWebinar or Zoom, is a cloud-based platform that does not require users to download any additional software. Participants are more likely to attend.

What is your favorite aspect of this product?

Integration with email software, CRMs, and other tools is good in BigMarker. Incoming and outgoing webhooks are also well implemented.

What do you dislike most about this product?

Mobile responsiveness is not quite there for BigMarker's webinar pages. Custom CSS can still be used to fix this. If you use a different landing page, then this may not be an issue for you.

What recommendations would you give to someone considering this product?

As a whole, BigMarker is a great tool with lots of customization options. In my experience, it's the most flexible webinar platform I've seen. I would say that it easily beats webinar platforms such as GoToWebinar, Zoom, and On24

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Natasha M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solid platform for organizing live events

Likeliness to Recommend

7 /10

What differentiates BigMarker from other similar products?

The ability to add slides and calls to action in the middle of a meeting or webinar. They remain one of the only platforms that do. The fact that it has built-in marketing automation features makes it a great marketing tool as it eliminates the need for multiple platforms. It is also easy to use, which is always a bonus. It is a very simple way to organize online meetings without downloading other programs. CSM teams help configure the platform so you don't have to worry about learning the interface. Given the full range of functions, the price is also very reasonable.

What is your favorite aspect of this product?

Most importantly, I love that I can automatically send reminders to my attendees before a webinar starts and thank them afterward. It's really amazing. I loved how I could customize the event platform to really make it a brand experience. Specifically, I really liked the 2D lobby, how I could incorporate the ad banner under the main stage and take advantage of the gamification features. I liked that it is very easy to use. I am constantly impressed with the quick responses and friendly attitude of the support team. Overall, I think this webinar software is a great option for anyone hosting webinars.

What do you dislike most about this product?

It was hard to find where to do the edits or even the naming conventions were complicated as it was all called a webinar, but I was hosting an event.

What recommendations would you give to someone considering this product?

It allows you to have fast, secure and recorded meetings and create content snippets. Try it and you will be amazed. I recommend this platform and its excellent support team.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Altruistic

Betsy M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent service for webinars

Likeliness to Recommend

7 /10

What differentiates BigMarker from other similar products?

Provides a reliable and easy-to-use platform for your virtual event, gave us the most complete answer for online webinars and program-based Internet meeting rooms, also offers a wide range of services for webinar administrators, has allowed us leave an impression on our clients in terms of campaigns, it also offers a free trial so that the client can be sure to buy the paid version, it also saves the presenter information, which is useful when we use the same speakers in multiple projects, is one of the cloud-based hosting and marketing platforms that is making great strides in everything to do with video conferencing and webinars.

What is your favorite aspect of this product?

The platform looks much cleaner and easier to use compared to others we have used, I love that I can customize a lot, I can add surveys, it allows us as users to create data visualizations and see performance metrics in real time, as well as its design. This page is so complete and authentic, different and very striking, it easily attracts the attention of users to be able to carry out optimal communication, I also love the different types of webinars that can be created, it is very simple, easy to use and has all the features you might need to host your first webinars.

What do you dislike most about this product?

So far this product has not presented me with any problem that is of great importance, there is no real disadvantage that I can think of, I have nothing negative to say about it.

What recommendations would you give to someone considering this product?

I consider it a very complete program that provides the user with a large number of functions to handle advertising in a professional way, it is undoubtedly the most practical business solution that can be had in terms of knowledge information systems and business meetings, it is a highly recommended product.

Pros

  • Reliable
  • Trustworthy
  • Over Delivered
  • Includes Product Enhancements
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