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BigMarker

BigMarker

Composite Score
7.7 /10
CX Score
8.1 /10
Category
BigMarker
7.7 /10

What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details


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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Presentation/ Webinar Capabilities

87

Metric and Reporting

86

Customer Support

85

Networking Facilitation

84

Attendee Engagement

84

Registration Process/Integration

84

Social Media Channel Integration Outbound

83

Vendor e-Commerce

82

Gamification

81

Branding and Visual Customization

80

Exhibitor or Vendor Environment

79

Vendor Capability Ratings

Average 83

Breadth of Features

87

Quality of Features

86

Vendor Support

86

Usability and Intuitiveness

84

Business Value Created

83

Ease of IT Administration

83

Ease of Customization

83

Ease of Implementation

82

Availability and Quality of Training

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

80

BigMarker Reviews

Chris H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Value for Money, Solid Product

Likeliness to Recommend

8 /10

What differentiates BigMarker from other similar products?

The biggest thing that attracted me to BigMarker originally was the price. Comparable products were far more expensive and did not include some of the features that BigMarker had. Particularly the e-commerce applications being able to add a buy button/call to action at the appropriate point in the webinar.

What is your favorite aspect of this product?

The Call to Action or Buy button is my favourite part of the BigMarker product. It feels professional and is easy to manage while running a webinar. In addition I like the ease of using the polls and I appreciate the separation of Chat and Q&A which makes it a lot easier to manage, particularly when hosting a webinar on your own without team support.

What do you dislike most about this product?

I would like it if they could improve the green screen functionality. (TBH I haven't tried it lately). We have been spoiled by how good Zoom is with their background overlay ability. I do have a very good lighting and greenscreen set up, and have run Zoom sessions using the background for slides. At my last attempt this didn't work well with BigMarker (again this was quite a while ago). But the counterpoint is that I would only use Zoom for smaller groups (up to 20) whereas I can get up to 300 on my BigMarker account.

What recommendations would you give to someone considering this product?

Sign up for the free trial and give it a go. Have a dry run first with a team member to get the hang of the interface, Call to Action, polls etc. Then try a live to see what it can do. I would be surprised if you could find more features in anything of a similar or lower price.

Pros

  • Performance Enhancing
  • Unique Features
  • Appreciates Incumbent Status
  • Helps Innovate

Beto S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Great multi-format and communication tool.

Likeliness to Recommend

10 /10

What differentiates BigMarker from other similar products?

BigMarker is great for education. You can share all kind of media. PowerPoint, YouTube, Whiteboard, Webcam, etc.

What is your favorite aspect of this product?

It works. People do not have to install nothing. Anyone can access to your webinars.

What do you dislike most about this product?

There is nothing I dislike from BigMarker.

What recommendations would you give to someone considering this product?

If you depend on different kind of audiovisual materials, BigMarker is for you.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Julio V.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Efficient product.

Likeliness to Recommend

9 /10

What differentiates BigMarker from other similar products?

It has many well-developed and well thought out features for holding collaborative remote meetings, you can record meetings and assign permissions to other participants while making suggestions or contributions via live chat.

What is your favorite aspect of this product?

What I like the most is to be able to promote the events on social networks and integrate the initial presentation to other platforms.

What do you dislike most about this product?

There is nothing to dislike, it works very well.

What recommendations would you give to someone considering this product?

Using the free trial can tell you if it is the software you need for your business.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service
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