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BigID

BigID

Composite Score
6.2 /10
CX Score
6.2 /10

What is BigID?

BigID is an innovator in data intelligence, with an ML-powered enterprise platform that reimagines data management for data discovery, privacy, security, and governance. BigID helps customers proactively manage and protect their data, reduce risk, and get more value from their data. With BigID, customers can make better decisions with their data, achieve compliance, scale with evolving data privacy and protection landscape, and ultimately reimagine how they manage their data.

Company Details


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Awards & Recognition

BigID won the following awards in the Privacy Program Management category

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BigID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

69 Likeliness to Recommend

1
Since last award

80 Plan to Renew

7
Since last award

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigID?

12% Negative
18% Neutral
70% Positive

Pros

  • Efficient Service
  • Security Protects
  • Effective Service
  • Generous Negotitation

Cons

  • Less Transparent

Feature Ratings

Average 77

Sensitive Data Identification

83

User Access Monitoring

82

Data Flow Mapping

81

Consent Management

79

Data Identification & Classification

78

Breach Response Support

76

Privacy Risk Assessments

68

Data Subject Request Management

64

Vendor Capability Ratings

Average 72

Ease of IT Administration

79

Usability and Intuitiveness

77

Ease of Implementation

75

Business Value Created

74

Ease of Data Integration

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Quality of Features

70

Breadth of Features

67

Ease of Customization

66

BigID Reviews

Jennifer W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy ro use after initially implementingExcellent

Likeliness to Recommend

10 /10

What differentiates BigID from other similar products?

Better functionality, excelled nvr customer service, friendly for the end user

What is your favorite aspect of this product?

The ability to customize tooi my company's needs

What do you dislike most about this product?

A little tricky to implement at first

What recommendations would you give to someone considering this product?

Definitely something to look into. Great features. Easy to customize

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Good easy solution

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Cons

  • Vendor's Interest First
  • Under Delivered

Kevin H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Great product. BigId sets itself apart!

Likeliness to Recommend

8 /10

What differentiates BigID from other similar products?

BigID is very customizable. The product offerings are unique compared to similar products. It is very user friendly and I trust them with private and sensitive information.

What is your favorite aspect of this product?

The client support team. The are not only very knowledgeable, they are also friendly. I've always had a great experience when I had questions that needed answered.

What do you dislike most about this product?

There's nothing I can currently think of that I dislike.

What recommendations would you give to someone considering this product?

Take full advantage of the technical support team. If there is anything you don't fully understand, don't hesitate to reach out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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