What is BIC Platform?
Improve workflows, automate processes & monitor them with process mining. With BIC Platform you raise the performance of your processes to a whole new level: higher productivity, speed and quality. Thanks to the integrated GRC component, you also minimize your risks and meet regulatory requirements with ease. With BIC Process Design you can model your business processes in no time and create an ideal basis for successful process and quality management. You can communicate process optimizations automatically and comprehensibly throughout the entire company in a matter of seconds via the integrated process portal.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BIC Platform?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
BPMN Compliance
Process Workflow Designer
In-App Automated Workflows
Process Landscape Integration
Permissions and Governance
Low-Code Automation
Process Automation Templates
Mobile Support
Drag and Drop forms editor
Content Management
Collaboration
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
BIC Platform Reviews
Leonor M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
One BPM-Suite - Process Design and Automation
Likeliness to Recommend
What differentiates BIC Platform from other similar products?
Vendor team is super friendly and cooperative. You get a lot of features for a good price.
What is your favorite aspect of this product?
The tool just makes fun to work with. The UI is super intuitive and everyone in my organization is positively superprised when working with it the first time.
What do you dislike most about this product?
The new UI takes years to be published.
What recommendations would you give to someone considering this product?
If you want a professional all in one BPM-Suite, contact GBTEC!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nils M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Fantastic product!
Likeliness to Recommend
What differentiates BIC Platform from other similar products?
BIC is a comprehensive platform for Digital Transformation, BPM, Automation, Process Mining and Governance, Risk & Compliance. You get all the necessary functions in one suite and thus reduce costs and maintenance efforts.
What is your favorite aspect of this product?
The impressive array of features, ranging from Digital Transformation to BPM and Process Mining, makes the BIC platform an exceptionally powerful suite. The ability to consolidate all these essential aspects into an integrated suite has significantly streamlined my workflows and contributed to seamless integration.
What do you dislike most about this product?
Irregular or resource-intensive update cycles could potentially pose challenges regarding compatibility with other software applications and impede timely adaptation to innovative technologies.
What recommendations would you give to someone considering this product?
The fact that the BIC platform offers a comprehensive suite for Digital Transformation, BPM, Automation, Process Mining, and Governance could be particularly appealing to other users. The integration of various functionalities into one platform has the potential to enhance efficiency and minimize administrative overhead.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Koushik S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2025
Powerful BPM platform that simplifies process auto
Likeliness to Recommend
What differentiates BIC Platform from other similar products?
Its combination of low-code business process management, process simulation, and compliance-ready governance makes it stand out from competitors.
What is your favorite aspect of this product?
The intuitive process modeling tools and drag-and-drop workflow automation save time and improve collaboration across teams.
What do you dislike most about this product?
The mobile interface could be more robust, and integrations with certain third-party systems require additional customization.
What recommendations would you give to someone considering this product?
Invest time in initial training and pilot workflows. Leverage vendor support during setup, and take advantage of the platform’s low-code capabilities to maximize efficiency and process visibility.
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Caring
