Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Azure DevOps Logo Award Winner Product Badge
Azure DevOps Logo Award Winner Product Badge
Microsoft Corporation

Azure DevOps

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Azure DevOps
9.0 /10

What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

Filter By

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 84

Agile Work Management

87

Automation

86

Traceability

85

Workflow Management

85

Resource Planning

84

Bug Tracking & Issue Mgmt

84

Analytics and Reporting

84

Artifact Management

84

Visual Analysis Design

83

ALM Integration

83

Managed Artifact Repository

83

Vendor Capability Ratings

Average 83

Quality of Features

85

Business Value Created

85

Breadth of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

83

Ease of Data Integration

82

Availability and Quality of Training

81

Vendor Support

81

Azure DevOps Reviews

Akshay Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

The best place for managing IT project lifecycle

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

I think the structure of the components and services are very well arranged so you do not have to go here and there which saves time. It has good integration support for almost all dev envirnonments

What is your favorite aspect of this product?

Azure CI/CD, Boards and Repos are super helpful

What do you dislike most about this product?

I think there are more settings permissions are give to Admins only which cause headaches and waste times even for less sensitive things.

What recommendations would you give to someone considering this product?

You definitly go for azure devops if you really want to manage your IT project from start to end, if you do not use most of the services, I think you would end up burning a hell lot of money, rather choose smaller products as per your need, Azure devops improves productivity a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Soumyajit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Reliable platform with strong integration

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

What stands out is the seamless integration with Microsoft tools and the flexibility across the development lifecycle. It handles planning, code, CI/CD, and testing in one system, which reduces context switching. The integration with Azure services also saves setup time and makes scaling workflows easier.

What is your favorite aspect of this product?

My favorite part is how everything is connected in one ecosystem. Repos, pipelines, artifacts, and boards are all tied together, which makes it simple to track work from planning to deployment without relying on several different tools.

What do you dislike most about this product?

Some features feel less polished, especially reporting and permissions. It can be confusing at times to manage access roles, and the dashboards could be more intuitive without requiring custom setup or external reporting tools.

What recommendations would you give to someone considering this product?

If you already use Microsoft technologies or Azure, this platform makes a lot of sense. Take time to set it up properly and define processes early. The learning curve exists, but once adopted, it becomes a powerful workflow tool.

Pros

  • Reliable
  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Less Productive
  • Vendor Friendly Policies

Shubham S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

A solid and dependable platform that could benefit

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Azure DevOps stands out because it brings end-to-end DevOps capabilities into one tightly integrated platform, combining source control, pipelines, project management, testing, artifacts, and release automation under a single ecosystem. Its native integration with Azure, flexible support for both YAML and classic pipelines, and compatibility with a wide range of languages and tools make it easier for teams to standardize their workflows. It also offers strong work item tracking, deep customization, and smooth collaboration across development and operations—all in one place, without needing multiple separate products.

What is your favorite aspect of this product?

My favorite aspect of Azure DevOps is how seamlessly everything is connected—repos, pipelines, boards, test plans, and releases all work together in one place, making it easy to manage the entire development lifecycle without switching between multiple tools.

What do you dislike most about this product?

What I dislike most about Azure DevOps is that some features still feel fragmented or outdated—especially pipeline debugging and cross-project reporting—which can make troubleshooting and visibility more difficult than it needs to be.

What recommendations would you give to someone considering this product?

I’d recommend Azure DevOps to teams that want an end-to-end DevOps platform in one place, but I’d also suggest taking time to plan your project structure, branching strategy, and pipeline approach up front. Make sure you understand the differences between classic and YAML pipelines, and be ready to customize dashboards and work item templates to fit your workflow. Finally, start small, iterate, and take advantage of the tight integration with Azure to get the most value out of the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Azure DevOps Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171