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Amazon

AWS Backup

Composite Score

8.8 /10

CX Score

9.3 /10

49 Reviews Write a Review

What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Enterprise Backup category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

On-Prem and Cloud Targets

100

Backend as a Service

SaaS Protection

Containers Protection

Application Data Consistency

Infrastructure as a Service

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Backup Verification and Testing

Data Deduplication

Application-Aware Processing

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

AWS Backup Reviews

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

perfect for cloudnative backups

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Abhishek M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

superb and reliance

Likeliness to Recommend

3 /10

What differentiates AWS Backup from other similar products?

1. quick backup jobs schedule option 2. view all the backup jobs at one place

What is your favorite aspect of this product?

1. schedule backups for almost all databases, storage and data related services 2. easy to use, delete the backups when not required

What do you dislike most about this product?

1. in archive tier you have to pay for 90 days cost, no other option

What recommendations would you give to someone considering this product?

takes backups often, dashboards and easy access

Pros

Efficient Service
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Carlos Orlando C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Hard to start but worthit

Likeliness to Recommend

8 /10

What differentiates AWS Backup from other similar products?

The integration with AWS service and the hybrid options

What is your favorite aspect of this product?

The AWS integration, it helps building data lakes and similar data architecture easy

What do you dislike most about this product?

Understanding the product at the start can be difficult

What recommendations would you give to someone considering this product?

Stick to the high learning curve if it fits your use case

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Latest Research

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Backup Verification and Testing Verifies backups (e.g., completion, accuracy, not corrupted) and enables non-disruptive restore testing (e.g., in a non-production environment).

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AWS Backup Reviews

perfect for cloudnative backups

Likeliness to Recommend

Pros

Abhishek M.

superb and reliance

Likeliness to Recommend

Pros

Carlos Orlando C.

Hard to start but worthit

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

On-Prem and Cloud Targets

Backend as a Service

SaaS Protection

Containers Protection

Application Data Consistency

Infrastructure as a Service

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Backup Verification and Testing

Data Deduplication

Application-Aware Processing

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement