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Amazon

AWS Backup

Composite Score

8.6 /10

CX Score

9.1 /10

51 Reviews Write a Review

What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Enterprise Backup category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Backend as a Service

Containers Protection

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

SaaS Protection

Continuous Data Protection

Data Deduplication

Data Encryption

Infrastructure as a Service

On-Prem and Cloud Targets

Backup Verification and Testing

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

AWS Backup Reviews

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

perfect for cloudnative backups

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Abhishek M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

use this native aws tool for backup

Likeliness to Recommend

8 /10

What differentiates AWS Backup from other similar products?

the wide range of aws services it can integrate for backups

What is your favorite aspect of this product?

good UI, quick backup schedule, lots of customizations

What do you dislike most about this product?

early deletion charges, not so good dashboard

What recommendations would you give to someone considering this product?

quickly schedule your backups for ebs, ami and rds

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Abhishek M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

superb and reliance

Likeliness to Recommend

3 /10

What differentiates AWS Backup from other similar products?

1. quick backup jobs schedule option 2. view all the backup jobs at one place

What is your favorite aspect of this product?

1. schedule backups for almost all databases, storage and data related services 2. easy to use, delete the backups when not required

What do you dislike most about this product?

1. in archive tier you have to pay for 90 days cost, no other option

What recommendations would you give to someone considering this product?

takes backups often, dashboards and easy access

Pros

Efficient Service
Includes Product Enhancements
Helps Innovate
Continually Improving Product

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Continuous Data Protection For selected systems, changed data is replicated continuously to enable near-zero data loss (i.e., less than 30 seconds).

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Data Encryption Encrypt data in flight and at rest.

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Backup Verification and Testing Verifies backups (e.g., completion, accuracy, not corrupted) and enables non-disruptive restore testing (e.g., in a non-production environment).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

AWS Backup Reviews

perfect for cloudnative backups

Likeliness to Recommend

Pros

Abhishek M.

use this native aws tool for backup

Likeliness to Recommend

Pros

Abhishek M.

superb and reliance

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Backend as a Service

Containers Protection

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

SaaS Protection

Continuous Data Protection

Data Deduplication

Data Encryption

Infrastructure as a Service

On-Prem and Cloud Targets

Backup Verification and Testing

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization