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Amazon

AWS Backup

Composite Score

8.8 /10

CX Score

9.3 /10

49 Reviews Write a Review

What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Enterprise Backup category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

On-Prem and Cloud Targets

100

Backend as a Service

SaaS Protection

Containers Protection

Application Data Consistency

Infrastructure as a Service

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Backup Verification and Testing

Data Deduplication

Application-Aware Processing

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

AWS Backup Reviews

Adarsh B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Monitoring and automating backups are now easier.

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

Easy to integrate it with AWS cloud and plenty of EC2 instances. Great support from AWS makes it much more reliable than others. Continuous web scanning makes data more secure with high end encryption.

What is your favorite aspect of this product?

Automation of all my backups of EC2 machines.

What do you dislike most about this product?

Nothing so far but I firmly believe that there should be some cost reduction.

What recommendations would you give to someone considering this product?

There are a few: 1. Introducing Application aware backups for backing up data of applications. 2. Easy DR options in case of recovery. 3. Making IAM roles for backup services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Smruti R.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

AWS Backup makes archival of snapshot possible

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

1. It provides completely individual backups vault secrets by default keys 2. It provides immutable backups, means once done is done

What is your favorite aspect of this product?

It provides live compliance tracking

What do you dislike most about this product?

cost increases as storage data increases to take backup

What recommendations would you give to someone considering this product?

It is very effective and easy to use

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Côme d.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Automated and centralized data protection.

Likeliness to Recommend

8 /10

What differentiates AWS Backup from other similar products?

Automated backups that removes the need for me to manually write scripts that helps to manage EBS snapshots. I can create scheduled data backup plans , and automate the deleting of aged EBS snapshots to reduce the cluttering of data. I can also setup notification updates to monitor data backup failures.

What is your favorite aspect of this product?

The centralized nature of AWS backup dashboards. With AWS backup dashboard, I am able to monitor and follow data backups across multiple Amazon web service products, either it be on Amazon RDS for managing relational databases or Amazon DynamoDB for managing Nosql databases. This makes troubleshooting faster and eliminates orphaned snapshots.

What do you dislike most about this product?

Absence of support for instant file level recovery . I am required to recover entire EBS volumes , if a developer mistakenly deletes a single database file, as against allowing me to just recover the deleted file. As a result of this, I have to spend critical worktime downloading large volumes of files, and spend extra time extracting the specific file I need from the downloaded volume.

What recommendations would you give to someone considering this product?

I recommend Amazon web service backup for teams seeking automated backups with auditing trails that are fully optimized for cost.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Latest Research

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Backup Verification and Testing Verifies backups (e.g., completion, accuracy, not corrupted) and enables non-disruptive restore testing (e.g., in a non-production environment).

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AWS Backup Reviews

Adarsh B.

Monitoring and automating backups are now easier.

Likeliness to Recommend

Pros

Smruti R.

AWS Backup makes archival of snapshot possible

Likeliness to Recommend

Pros

Côme d.

Automated and centralized data protection.

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

On-Prem and Cloud Targets

Backend as a Service

SaaS Protection

Containers Protection

Application Data Consistency

Infrastructure as a Service

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Backup Verification and Testing

Data Deduplication

Application-Aware Processing

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement