Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

88

Central Deployment

85

Code-Free Programming

85

Cloud Hosting

85

Action Logging

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Automation Orchestration

83

Distributed Work

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

79

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Y A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Nice Automation Tool

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere has its own user interface in terms of client, control room and IQ bot cognitive tool. its pretty good feature to process all the documents which supports all OCR engines.

What is your favorite aspect of this product?

I love using automation anywhere university for gaining the knowledge aswell the most important aspects in terms of creating task bot and meta bots.

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Kindly provide more attempts to clear the certifications aswell do not unlock the certification program for a long time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Jennifer M.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Efficient software.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The programming system is very simple and all kinds of tasks can be automated. Its features save a lot of time in repetitive tasks.

What is your favorite aspect of this product?

My favorite part of this software is the performance of the bots created, they work fast and without errors.

What do you dislike most about this product?

They should improve the design to make it more user friendly.

What recommendations would you give to someone considering this product?

At first it may seem complex but by following the guidelines you can soon start creating simple or complex bots that perform tasks in an automated way.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Respectful

vindhya m.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Good Automation Tool

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere has its own capabilities in terms of IQ Bot implementation ,cloud deployments etc.,

What is your favorite aspect of this product?

IQ bot is one of the feature and most likely metabot creation etc.,

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Please provide more chances for clearing the certifications without unlocking the user accounts with in 3 attempts.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Saves Time

Most Popular Automation Anywhere Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171