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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

88

Central Deployment

85

Code-Free Programming

85

Cloud Hosting

85

Action Logging

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Automation Orchestration

83

Distributed Work

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

79

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Matthias K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Manual labor was elevated

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere greatly assists us in data processing, which was previously done manually; now everything is automated, although it has reduced monotonous work, as well as solved data and document extraction problems, and drastically improved our work activities.

What is your favorite aspect of this product?

I was blown away by how easy it is to create bots with this tool without having to know how to code, and the visual interface is well-designed for ease of use. Automation Anywhere offers a one-of-a-kind solution that is both efficient and engaging, maintaining high automation while saving time on manual tasks.

What do you dislike most about this product?

One thing I dislike about the tool is that the developer frequently has to rely on writing external vb scripts. For example, it does not provide a method for interacting with data operations. Our customer service experience was also less than satisfactory because they are completely irresponsible.

What recommendations would you give to someone considering this product?

Automation Anywhere is ideal for any organization that has processes with repetitive tasks. Many manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, you will be able to automate all of these processes.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mika H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Management and control of processes with the help

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

This is a tool that works in a more advanced way, mainly when this type of systems are considered mainly to complete tasks, this automation tool is quite safe and allows end-to-end configurations to be carried out in less time and also not it is difficult to configure

What is your favorite aspect of this product?

What I like the most is that its system shows a drag and drop feature that reduces organization and configuration time. It is also visually easy to understand for professionals who know the characteristics of this type of artificial intelligence tools that have been adapted. to the financial and administrative processes of the workers

What do you dislike most about this product?

I have had no problems with the tool since it was implemented in my company

What recommendations would you give to someone considering this product?

I recommend it because it is not difficult to implement and the long-term benefits are noticeable almost from the first moment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Technological tools that understand the user

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I like it because the tool does not compete with the functions that the user can do. This means that it is more of a solution to carry out more tasks in less time than to replace the user. I consider that the tool is useful from the first moment and allows to reduce possible costs assumed by the failures that may occur, in addition to the fact that this tool is very flexible compared to others of its type

What is your favorite aspect of this product?

I like it because I can see even by easily interpreted metrics the results chosen by this tool yes, well I implement it to maintain constant contact with clients in emails and websites, this tool can even record my access time for me something that gives me a bit more time to start my daily tasks

What do you dislike most about this product?

I like the tool, I have been using it for more than two years and it has worked well for me, it has not failed me

What recommendations would you give to someone considering this product?

The tool, more than being an automation of tasks, is a solution that increases the workflow in the organization, so implementing it in large organizations would be much more recommended and usable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Most Popular Automation Anywhere Comparisons

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