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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

88

Central Deployment

85

Code-Free Programming

85

Cloud Hosting

85

Action Logging

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Automation Orchestration

83

Distributed Work

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

79

Automation Anywhere Screenshots

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Automation Anywhere Reviews

Morad H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Automation Anywhere helps us by automating tasks

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

By automating the process, we can free up employees to focus on higher-value tasks while simultaneously producing more reliable data for analysis in less time. Automation Anywhere's user interface is quite appealing, and the solution may be easily incorporated into your current operating setting. We shouldn't have to make too many changes.

What is your favorite aspect of this product?

Automation Anywhere software is a powerful tool for automating repetitive tasks. Everyday tasks that are both routine and interactive are ideal candidates for automation. If you have a lot of routine work, Automation Anywhere software might be just what you need. We perform a wide range of duties related to sales automation, including data entry, verification, redundancy checking, and the generation of invoices and bills. It helps keep accuracy high while needing little in the way of human oversight. Our output has increased, and we no longer feel the effects of less manpower or vacation time.

What do you dislike most about this product?

All users need to be able to quickly and easily understand the UI. Objects' characteristics should be well delineated, and one glance should be sufficient for understanding. Therefore, they need to pay attention to the user interface. While the integration process is difficult, it is not impossible for a competent worker to complete it. There is a dearth of documentation for configuring Automation Anywhere correctly. We will have to hire outside help if we need it after the support period ends.

What recommendations would you give to someone considering this product?

The robotic process automation solution offered by Automation Anywhere might prove to be a very useful tool in environments in which employees squander time and effort on repetitive duties. We are able to do more with a smaller number of people working on it when we use robotic process automation. Automation may take over and manage everything after an activity has been created if it has been programmed to do so. Because of the time constraints that are typically connected with these operations, automation is particularly useful for the lead-generating process as well as the refund-initiating process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohamed C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automation Anywhere helps with cloud integration.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I can swiftly identify issues and implement solutions because I have a transparent understanding of the efficiency of my production workflow. Process Mining is an essential tool for digital transformation in the modern day, and IBM did an excellent job with this one. As a result, I make it a point to recommend it to virtually every customer who comes into our network, regardless of whether they are interested in IT services or marketing.

What is your favorite aspect of this product?

I rely on Automation Anywhere when it comes to assisting both smaller and larger clients of my organization in the transition from manual to automated digital operations. As soon as we have finished installing it for a client, I will be able to quickly link it to their ERP system. After that, I will immediately begin collecting data and performing in-depth analysis, which will provide me with the intelligence I require to assist my client in making more informed decisions.

What do you dislike most about this product?

It is important to test your final product thoroughly after deploying any integration solution you use in your project. For instance, if you're making a sizable cloud-based software application, it's a good idea to consult with experts and map out the process in advance so that you know roughly what to expect and how to proceed when the time comes for deployment. Because of the potential for mistakes, this may get complicated. In such a case, how do you guarantee accuracy? If you don't know the first thing about coding or integration solutions, a simple answer is to hire a professional development team.

What recommendations would you give to someone considering this product?

It's never simple to grow without the correct tools, and our clients were experiencing a lot of difficulties with procurement, purchasing, and paying as a result. To overcome the difficulties associated with expanding an organization, businesses must use Process Mining and Robotic Process Automation as part of their digital transformation strategy. However, we might examine these processes—buying, ordering, billing, and paying—in isolation. Utilizing IBM's Process Mining, we were able to help our clients finally resolve years of issues with their purchasing, inventory management, and invoice processing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Jada S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automate Any Workflow – Anywhere, on Any Device

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

"Automation Anywhere" is the most comprehensive cloud-native RPA platform I have ever worked with, the AI/ML capabilities are amazing and the platform has a lot of quality features to empower every department in the organization with an intelligent, non-stop, and error-free digital employee to free them from mundane tasks and do their complex processes for them. I recommend "Automation Anywhere" to any company that wants to automate its processes and boost its business performance.

What is your favorite aspect of this product?

We usually give our clients the freedom to choose from the world's leading automation software, I have tried almost all of the software tools in the past, and nothing as powerful as the ones from IBM in Automation. until I found the most powerful combination of all time with Automation Anywhere and IBM Robotic Process Automation with IBM Business Automation Workflow Processes the combination could be when integrating Automation Anywhere with compared to this one.

What do you dislike most about this product?

Our team thought that creating a business bot was a low-code environment where people with basic coding knowledge could apply their abilities to make a functional chatbot, but we were wrong! One example of this is when we tried using basic coding skills to build our first chatbot. We would end up in all kinds of trouble whenever our developers tried to create something using the technical language they had been using within the Code Anywhere platform. However, when we saw how experienced coders approached things differently and utilized the services from Code Anywhere, things became noticeably easier than it initially was for us.

What recommendations would you give to someone considering this product?

Automation Anywhere is a fantastic solution for automating monotonous chores; it features the most user-friendly interface that is easily customized. It has saved us time and helped my team to operate more efficiently. I can never stop working because of its mobile application, and my complete staff can easily communicate with clients. I will like its interaction with other applications, which has made data drag and drop simple. If you have a large workload and want your staff to cooperate on a single platform so that they may work remotely as well, I believe Automation Anywhere is the best solution for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Automation Anywhere Comparisons

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