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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

88

Central Deployment

85

Code-Free Programming

85

Cloud Hosting

85

Action Logging

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Automation Orchestration

83

Distributed Work

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

79

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

dylan t.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, but a bit outdated for my liking

Likeliness to Recommend

6 /10

What differentiates Automation Anywhere from other similar products?

Not applicable

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

not enough features

What recommendations would you give to someone considering this product?

Not applicable

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Isla R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Scheduling appointments, scheduling calls.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Our recruitment systems are adapted to the current needs of the industry, this has led us to use Automation Anywhere to meet goals of automated interaction with users in financial, IT, quality control and human resources departments with positive results. results. These bots help to forward pre-designed information in forms, emails, excel sheets, documentation, schedule appointments and daily interactions with new customers, this is the job of chatbots.

What is your favorite aspect of this product?

Forwarding forms, documents and files automatically with bots. Chatbots integrated with instant messaging tools and web page. Scheduling appointments with clients is faster, we create schedules for interviews and meetings.

What do you dislike most about this product?

It is satisfying to use Automation Anywhere, when we save work and time we feel that it is the right tool.

What recommendations would you give to someone considering this product?

Our recruitment systems are adapted to the current needs of the industry, this has led us to use Automation Anywhere to meet goals of automated interaction with users in financial, IT, quality control and human resources departments with positive results. These bots help to forward pre-designed information in forms, emails, excel sheets, documentation, schedule appointments and daily interactions with new customers, this is the job of chatbots.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Large scale automation

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Unlike other tools, among all RPA tools, this one is useful for businesses of all sizes, helps to multitask, and adds tremendous value to operations. This is a great innovation that helps in many ways.

What is your favorite aspect of this product?

What I like best about this tool, compared to other solutions available on the market, is that Automation Anywhere has the advantage of having an interface that speeds up the creation and administration process over competing software.

What do you dislike most about this product?

Bots help various departments streamline their daily operations, so we didn't find any issues with this product. I would say it is a great tool.

What recommendations would you give to someone considering this product?

We can recommend this product because it is one of the best platforms for process automation and can be adapted to any department, which makes it very convenient compared to its competitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Automation Anywhere Comparisons

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