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AutoCAD Logo Award Winner Product Badge
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Autodesk

AutoCAD

Composite Score
8.6 /10
CX Score
9.0 /10
Category
AutoCAD
8.6 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

Company Details


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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 76

Technical Drawings

86

2D Drawing

86

Printing Support

80

Collaboration

78

Visualization

77

Libraries & Templates

77

Analytics and Reporting

76

3rd Party Integration

74

3D Modeling

74

Raster Data Manipulation

73

Digital Scanning

73

Vendor Capability Ratings

Average 79

Quality of Features

83

Breadth of Features

82

Business Value Created

82

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

78

Ease of Customization

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Ease of IT Administration

75

Vendor Support

74

AutoCAD Reviews

Obaid U.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

Sector Standard: For many years, AutoCAD has been the accepted industry standard for CAD software. AutoCAD is used by many sectors and professionals for modeling, design, and drawing. Flexibility: Many sectors, including manufacturing, engineering, architecture, and construction, employ AutoCAD because of its versatility. Both 3D modeling and 2D drafting are supported. Broad Feature Set: A wide range of tools are available in AutoCAD for drafting, modeling, and drawing. Accurate measurement, annotation, layer management, and customisation are among its capabilities.

What is your favorite aspect of this product?

Extensive Toolkit: AutoCAD is appropriate for a variety of design projects because to its extensive toolkit, which includes tools for drafting, drawing, annotation, and customisation. Parametric Drawing: By enabling users to construct and alter things within predetermined parameters, parametric drawing increases the flexibility of design. Cooperation within the Autodesk ecosystem is facilitated by AutoCAD's good integration with other Autodesk products. Large User Community: Via forums, tutorials, and user groups, the large user community offers assistance, resources, and a multitude of information.

What do you dislike most about this product?

Learning Curve: For novice users in particular, AutoCAD can have a challenging learning curve. For some, it's difficult to understand all the functions and commands. Cost: AutoCAD and other Autodesk software might be seen to have expensive license fees, especially for individual users or small enterprises. System Requirements: AutoCAD may be resource-intensive program for certain users, and it may require a powerful computer system to run efficiently.

What recommendations would you give to someone considering this product?

Assess Your Requirements: Evaluate your project's objectives and unique requirements. Think on how sophisticated your designs are, if you require 3D modeling or 2D drawing, and how well AutoCAD fits into your workflow. Benefit from Trial Versions: Autodesk frequently offers AutoCAD trial versions. Before making a purchase, take use of free trials to examine the features of the program and determine how well it meets your needs. Invest in Educational Materials: Acknowledge that there is a learning curve with AutoCAD, particularly for new users. Spend time studying using tutorials, online courses, and material to improve your skills.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Astha C.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use and good result

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

While it excels in these areas, competitors might focus on specific industries, have simpler interfaces, or offer cost-effective options. However, AutoCAD remains a powerhouse in CAD due to its wide-ranging capabilities and adaptability.

What is your favorite aspect of this product?

AutoCAD's versatility is what I find most impressive. It's like a Swiss Army knife for design—it accommodates various needs across different industries. From precise 2D drafting to intricate 3D modeling, it covers a vast spectrum of design requirements. This adaptability empowers users to tackle diverse projects efficiently, making it an invaluable tool for professionals in architecture, engineering, manufacturing, and beyond.

What do you dislike most about this product?

Sometime its slow and take longer time for large data to operate

What recommendations would you give to someone considering this product?

Consider familiarizing yourself with AutoCAD's basics through tutorials, then practice regularly. Utilize Autodesk's resources for support, customize AutoCAD to suit your workflow, and stay updated with new features. If relevant, explore industry-specific modules. Develop good file management practices, engage with other users for insights, and remember, proficiency grows with persistence and continual learning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreyan R.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

AutoCAD- Great tool to create 2d drawings

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

I think what actually differentiates AutoCAD with other products is the market share it has as it has been in marked for quite a long time and knows the pain points of its user. Also, AutoCAD is much easier to learn and work on which makes it easier to people to adopt to it as compared to other software. Also, it has a large library available in web which also helps user with drawing creation.

What is your favorite aspect of this product?

My favorite aspect of AutoCAD will definitely be the ease of using it and its collaboration with other 3D BIM softwares, which helps me to a great extent in converting 2D drawings to 3D BIM models.

What do you dislike most about this product?

AutoCAD is good for creating 2d drawings, but I have faced issues while creating 3d models in it. It lags and works not as smooth while creating 3d models.

What recommendations would you give to someone considering this product?

For someone working in AEC sector it is a great tool be it architecture, structural or MEP. It will satisfy all the needs for creating drawings and works quite well even if the file is heavy or as too much detailing.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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