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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Reports, task management

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Saves Time

Dominik E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent level of customisation and integration

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

I feel that it's much easier to navigate across projects and use a multitude of functionality within Asana, the UX and ease of use, customisiation and integration puts Asana above other comparable vendors

What is your favorite aspect of this product?

the customisation aspect and ease of use

What do you dislike most about this product?

some members of my team felt overwhelemed by the breadth of functions

What recommendations would you give to someone considering this product?

ensure that there is a good smooth adoption process with support from the customer success team. put your efforts into customisation first, make it how you want it, the way you work and you'll quickly get long-term gains

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Project management made a simple

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Managing multiple EC-store projects and customizing Asana for each project with a different listing flow have reduced operational errors considerably. Due to its simple and intuitive operation, even employees who have just been involved in the project can immediately continue the workflow without a manual. Still, the achievement rate of the higher-level objectives will be adjusted simultaneously, making it easier to understand the progress towards achieving the goals from any point of view, which has meant the reduction of wasting time and effort to calculate the achievement rate.

What is your favorite aspect of this product?

As a project management tool, this product is helpful in quickly understanding the progress of tasks on the job itself for each project or task. Since you can manage the progress of your functions with simple operations, it is easier to understand than when managing with Excel, and work efficiency is improved. By completing the tasks linked to the sub-objectives, the achievement rate of the sub-objectives will increase.

What do you dislike most about this product?

The search function needs improvement. Since it is difficult to restrict the search by keyword only, we think it will be more convenient to allow searching for "who" messages. As for the desktop application, I would like to be able to use certain functions even in the offline state. Currently, tasks cannot be viewed or edited without an Internet connection, which makes it challenging to work while on the go or away from home.

What recommendations would you give to someone considering this product?

When a company grows, it is often the case that higher-level, lower-level, and lower-level objectives are set in many layers. It is effortless to link them, so it is easier to understand what goals your team and each member are connected to and what they are currently working on. Also, who should complete tasks and sub-tasks by when? It's also very convenient from a management point of view because you can see which job it affects at a glance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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