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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Very helpful project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

What is very useful is that it allows various views of the project in the form of lists, boards, timelines, calendars, workflows, and more. There are so many choices! We can use it intensively or just assign tasks the easiest way. I tried a lot of different task managers and they all started adding things that ended up being just complicated stuff. Asana is the first step to ditch email and start using the manager.

What is your favorite aspect of this product?

Simple, install anywhere, easy to run, and collaborate with the team. The templates feature is probably one of my favorites, and I’ve bought templates a few times because I’m very good at using the system, although I’m not very good at creating them from scratch.

What do you dislike most about this product?

I don’t know if this is still the case because I started using Asana about 5 years ago, but the integration was difficult. I had to find someone outside of Asana to help me, but then everything went fine and I ended up buying some of their templates.

What recommendations would you give to someone considering this product?

With a user-friendly, intuitive platform, Asana makes it simple for independent contractors to collaborate with clients and streamline project management. I can handle everything in Asana rather than in lengthy email threads with clients, which boosts productivity and communication. The best feature is that it enables the division of major projects into smaller jobs while offering greater flexibility and more views than other tools of a similar nature, including lists, calendars, workflow, and timelines.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Acts with Integrity

Kyle H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product for intended use.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It has a very simple user interface which business users like.

What is your favorite aspect of this product?

The cloud database accessible from any device.

What do you dislike most about this product?

It doesn't have the granular functionality that you might want from a bigger project management solution.

What recommendations would you give to someone considering this product?

Great for managing Agile projects or non-complex projects, but would not use it for a major traditional project as it lacks many aspects required.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient and User-Friendly Project Management Too

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is an easy-to-use platform for managing projects and tasks. It's flexible and can be customized to fit different workflows. The platform has collaborative features like notifications and real-time updates to help teams stay informed and aligned. Asana also integrates with other tools, making it a good choice for teams using existing software.

What is your favorite aspect of this product?

I really appreciate Asana's flexibility and adaptability to different workflows. It's great that you can customize projects, tasks, and views to suit specific needs. This means that teams can tailor Asana to their unique processes and preferences. As a result, users are empowered to organize and manage their work in a way that aligns with their team's dynamics and objectives. I also love how user-friendly the interface is - it's accessible to users of all technical backgrounds, which contributes to a positive user experience.

What do you dislike most about this product?

Managing complex task relationships can be a challenge, and Asana users have expressed a desire for more advanced capabilities in this area. While Asana does offer some support for task dependencies, many users would like to see features like the ability to set multiple dependencies or incorporate more intricate task dependencies. With these added capabilities, managing complex projects could become much easier and more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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