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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Crisbel S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

The definitive solution for collaborative project

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana dominates the project management market for numerous compelling reasons. First and foremost, its focus on simplicity and intuitiveness makes it possible for any customer, regardless of their technical capabilities, to use the platform without complications. Asana provides a dynamic and accessible customer experience, while remaining a powerful tool for collaborative work.

What is your favorite aspect of this product?

One of the most notable properties of Asana is its ability to visualize and organize tasks in a clear and concise way. Through its Kanban feature, team members can quickly view the status of each task and its progress. This allows for communication and participation among team members, because everyone has a universal perspective of the plan and can more easily adjust to changes. Additionally, the availability of a calendar view allows for organization and setting deadlines.

What do you dislike most about this product?

Although Asana is a hugely useful platform, a notable drawback is the initial learning curve. For those who are not familiar with project management or similar platforms, it may take some time to get used to its interface and get the most out of it. However, when the core capabilities are acquired, the potential and positive results of the platform become evident.

What recommendations would you give to someone considering this product?

It is a particularly effective instrument to solve problems involved with the lack of coordination in projects, the loss of time in communication and monitoring of tasks, and the complexity of remaining organized. By allowing groups to dedicate tasks, share documents, set deadlines, and track progress, Asana helps reduce communication errors and maximize participation efficiency.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Chelsea N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Use daily as a small business employee

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Nice little animations when you complete a task. Super easy collaboration between teams.

What is your favorite aspect of this product?

Easy ability to track multiple projects at once

What do you dislike most about this product?

The list view (I use the board view)

What recommendations would you give to someone considering this product?

It's useful to establish a team Asana workflow so everyone's on the same page about how to use the software

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features

Hikaru T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Asana has been ideal for this area.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The demands of my work and activities are very high, which is why it is essential to have the help of a program that helps me manage each of my projects successfully. Asana has been the ideal program to solve this area, since that this program offers us a great amount to manage my work and the order of collaboration among my entire work group, this program has taken me to a new level and development of work, this thanks to the dates and assignments that this program handles for that the activities are carried out correctly.

What is your favorite aspect of this product?

I have to accept that before I had the help of Asana every one of my work processes and activities was a disaster, but now I am fascinated with the mastery and control that this program has given me in my area of work, to which What I mean is that this program integrates schedules and work boards that allow us to have an improved flow and rhythm of work in each of the projects and subjects that my work presents to us, as well as this program also has the intelligence and power of automate some of these processes repetitively successfully and simplify the workload.

What do you dislike most about this product?

I really wish this program would allow me to assign the activities to more than one user for each section or project, since this unfortunately keeps me limited to other coworkers, on the other hand, I have to mention how complicated it can be For inexperienced users, copying or duplicating each of the projects that are executed by this means will take a long time.

What recommendations would you give to someone considering this product?

I am very sure to recommend this program, this is one of the best tools that you can implement in your department to improve the quality and infrastructure of your work, Asana is a stand-alone program that offers its users to facilitate the work response and improve the quality with which the work is developed through order and new digital functions to collaborate between users to fulfill the same work purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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