Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

Filter By

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Beatrice J.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A need to our team collaboration and workflows.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Advanced reporting and analytics is the most spontaneous feature from project dashboards, workload management and OKRs and goals setting.

What is your favorite aspect of this product?

I am glued to it for workflow automation to approvals and our request forms.

What do you dislike most about this product?

Time tracking feature not very helpful.

What recommendations would you give to someone considering this product?

It's spectacular for providing multiple views for projects for to-do lists,Kanban style and calendar all under roof.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kate C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Friendly Project Management Tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is approachable and works well for marketing, IT, and cross-functional teams. For IT analysts, it’s a great way to manage tasks, track projects, and keep everything organized without the complexity of heavier project management tools

What is your favorite aspect of this product?

Instead of manually updating task statuses or sending reminders, Asana can handle that automatically. Also, the timeline view is great for visualizing dependencies, making it easier to plan IT rollouts or infrastructure upgrades

What do you dislike most about this product?

While the dashboards are decent, they lack the depth of Jira’s analytics, making it harder to track complex IT projects at scale

What recommendations would you give to someone considering this product?

Asana is a great choice. But if you’re dealing with highly technical workflows, Jira or Monday.com might offer better control

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Saves Time

Raj P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to navigate and user friendly

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana stands out with its user-friendly interface, customizable workflows, and powerful task management features. It also offers advanced integrations, automation, and flexible project views, making it suitable for teams of all sizes.

What is your favorite aspect of this product?

My favorite aspect of Asana is its versatility in task management and collaboration. The ability to switch between different project views (list, board, calendar, and timeline) while keeping everything organized and easily accessible helps teams stay aligned and efficient.

What do you dislike most about this product?

One downside of Asana is that its free plan has limited features, particularly when it comes to advanced reporting, timeline views, and some automation options. For larger teams or complex projects, these limitations can feel restrictive unless you upgrade to a paid plan.

What recommendations would you give to someone considering this product?

I’d recommend giving Asana a try with its free plan first to see if the interface and task management features suit your team’s needs. If you find that you need more advanced features like custom reporting or timeline views, consider upgrading to a paid plan. Also, take advantage of Asana's integrations with tools you already use to streamline your workflow and boost productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Helps Innovate

Most Popular Asana Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171