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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Sibu S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Most easy to USE project Management tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana distinguishes itself in the crowded project management space through its user-friendly design, intuitive interface, and powerful workflow customisation. While many tools focus either on simplicity or complexity, Asana bridges the gap—offering robust functionality without overwhelming users. One of Asana’s key differentiators is its work graph data model, which creates a unique interconnected view of tasks, projects, goals, and conversations. This lets teams understand how day-to-day tasks align with larger company objectives, improving visibility and alignment across departments.

What is your favorite aspect of this product?

Asana also shines in its integrations ecosystem, supporting over 200 tools including Slack, Google Workspace, Microsoft Teams, Salesforce, and Zoom. This allows teams to connect their entire work ecosystem and avoid app-switching fatigue.

What do you dislike most about this product?

It does not have a lot of AI capabilities yet, this has been a turn off for me from a project management perspective

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Caring

Clark L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Go-To Command Centre, but Not Without Its Traffic

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It’s not just another task manager; it actually lets me create clear workflows that reflect how we operate across SEO campaigns

What is your favorite aspect of this product?

whether it's status updates, sprint points, or even content types. I’ve set up a "Ready for Client Review" stage and everyone knows exactly what that means, without me having to explain it five times

What do you dislike most about this product?

What really grinds my gears though is the notification system. It’s either information overload or dead silence—no middle ground

What recommendations would you give to someone considering this product?

Speaking from an experienced user’s point of view, first get it if it’s a fit for your organisation, then do the onboarding properly. Without good adoption, it can turn into a glorified to-do list

Pros

  • Efficient Service
  • Security Protects
  • Continually Improving Product
  • Enables Productivity

Carlo R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Good product for different areas and teams

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Ease of use

What is your favorite aspect of this product?

Integration

What do you dislike most about this product?

Over engineered

What recommendations would you give to someone considering this product?

To try it first

Pros

  • Reliable
  • Enables Productivity
  • Acts with Integrity
  • Helps Innovate

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