Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

Filter By

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Kayode F.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Asana: The Digital Workspace That Keeps Me Sane

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

For me, I would say, how intuitive it is... especially for non-technical teams. Tools like Jira or Monday.com can feel too techy or corporate. Asana combines both structure and simplicity. And, of course, it’s flexible. Over time, I’ve used it for content calendars, event planning, social media workflows, even personal goals.

What is your favorite aspect of this product?

Asana is unique in such a way that it gives Clarity... and for me, that would be what I love most about the software. Asana literally gave me mental peace. Before it, I was tracking tasks in Google Docs, Trello, sticky notes, and random Slack messages. Things were falling through the cracks. But once I moved everything into Asana, I finally had a single source of truth and my brain could chill.

What do you dislike most about this product?

Asana is cool to use, but it has its own "but". It can feel bloated if one overuses it. At some point, I had too many projects, tags, sections, rules; and it started to feel like managing the tool became a task of its own.

What recommendations would you give to someone considering this product?

For anyone considering using the product, just some basic things to note: First is, Start small... one team, one project, simple lists. Grow from there. Secondly, use templates (they’ll save you tons of time). Also, don’t over-engineer it. Let it be your helper, not another system to babysit. And most importantly, I would advise to clean up your completed tasks once in a while. Trust me, with this, your future self will thank you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vikas B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

the free version is very powerful.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

other tools have a very limited free plan. asana is better because their free version is very generous and is good enough for most small teams.

What is your favorite aspect of this product?

i love that i can have up to 15 people on my team and create unlimited projects and tasks, all for free.

What do you dislike most about this product?

the most powerful features, like the timeline view and custom fields, are only available on the paid plans.

What recommendations would you give to someone considering this product?

if you are a small team or a freelancer, the free version of asana is probably all you will ever need.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Jonathan P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

In-app chat makes it easy to talk to people

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Asana's in-app chat is better than Discord for task-oriented conversations because it keeps lines related to work. It's my digital meeting place for quick syncs.

What is your favorite aspect of this product?

I can talk about jobs like "fix UI bug" in-app chat without leaving Asana. I can @mentione for answers, just to keep things tight.

What do you dislike most about this product?

The free plan only lets you chat, and it doesn't include rich media like GIFs.

What recommendations would you give to someone considering this product?

No need to switch apps for job chats with Asana's in-app chat.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Cons

  • Less Generous

Most Popular Asana Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171