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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Sumit J.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Asana Workflow Automation.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana’s automation can handle routine administrative jobs on its own, reacting to specific triggers to keep projects moving without constant manual oversight.

What is your favorite aspect of this product?

Automatically assigns tasks, sends reminders, and updates statuses, cutting down on repetitive work. Lets teams invest time in meaningful work instead of chasing small details. Frees up focus for high-impact projects, especially within structured processes.

What do you dislike most about this product?

More sophisticated automation options are mostly available with premium plans. The initial setup for complex workflows can be tricky for non-technical users.

What recommendations would you give to someone considering this product?

If your team deals with a lot of repetitive tasks and wants to streamline workflows, Asana’s automation is a smart choice. Process automation consultants, operations managers, QA testers, HR managers, and change management leads.

Pros

  • Reliable
  • Saves Time
  • Fair
  • Client's Interest First

Cons

  • Security Frustrates
  • Less Transparent
  • Leverages Incumbent Status

Bello R.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Get Work Done, Together with Asana

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Helps teams stay organized, focused, and productive.

What is your favorite aspect of this product?

Customizable workflows, real-time collaboration, and a user-friendly interface that makes task management a breeze.

What do you dislike most about this product?

The free plan has limitations, and advanced features can take time to master.

What recommendations would you give to someone considering this product?

Best for teams and businesses looking to streamline workflows, enhance collaboration, and boost productivity.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Transparent

Varsha S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Structured project and task management platform.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana has been one of the best project and task management tool we use as a team member to organize, track and manage our workforce easily. Its great because it helps us to monitor task progress with status updates and checklists. It's simple to organize projects into tasks and subtasks. Its easy to assign tasks to team members and set deadlines and priorities.

What is your favorite aspect of this product?

I like the automation workflow which helps us to automate repetitive tasks with rules. I like the user-friendly, clean, intuitive and easy-to-use interface makes onboarding experience phenomenal and easy.

What do you dislike most about this product?

My only concern is lack of built in time tracking which requires third-party integration.

What recommendations would you give to someone considering this product?

Highly recommend for it's collaboration, flexibility, integration and automation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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