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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Meshach O.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best choice for tasks and projects management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

When it comes to tasks and projects management, Asana is the solution. It makes it easier for our employees to easily collaborate no work assignments. It seamlessly integrates with third-party applications like Google calendar which makes it super amazing. Has a great and very responsive customer support.

What is your favorite aspect of this product?

I like Asana since it enables me to manage my time and projects with ease. It's economical since it has a pocket friendly cost. Also, it allows you to track time spent on projects. I like the ability to organize my projects, see what I have done, and what needs to be done at a certain time.

What do you dislike most about this product?

Asana is my best application for managing tasks and projects. I dislike nothing about the application.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Pablo D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great tool for managing any project.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We use Asana exclusively for product management, beginning with the creation of epics, tasks, and features to assign to respective teams, and then tracking those tasks and bugs. I handle project tracking, updates, project statuses, and task and subtask prioritization. Time management, communication, project tracking, sharing, and many other advantages have been provided to me. I like how simple the design is, and how simple the functionality is.

What is your favorite aspect of this product?

Asana can serve as both a business platform and a more comprehensive agenda/to-do list for personal matters. I like how I can add followers and files, comment on project statuses and subtask items, and set due dates with due times and recurring time patterns. I really like the groups feature because it allows me to assign users to various projects and tasks. Also, how effective it is in tracking how the entire team is doing on a project by simply looking at the project assignment and history to see what everyone contributed.

What do you dislike most about this product?

I wish they were less expensive or provided a more affordable plan. It would be great if they could add more effective methods of notifying me when I'm finished with an activity or reminding me when I have something to do. They could improve it by adding some sort of sound. I wish there were more color coding options for my assignments and/or projects, as the color matching feature could have been improved. They should think about adding a custom color slider to give me more options.

What recommendations would you give to someone considering this product?

If you have someone who is extremely knowledgeable about project management, ask them to create all of the initial setups that Asana requires to organize all of the complex stuff within the app; once the rest of the team does, you will be able to use it with ease. It also serves as a tool for generating real-time data usage reports. I strongly recommend Asana for task and project management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best working tool for tracking team efforts

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is a central hub for the entire company and its something that all teams can actually use. After trying Asana, I was up and running within an hour amd I credit the onboarding materials in particular. I read tutorials and got sample workflows. We are able to work cross-functionally, looping in product, sales, customer success, and leadership

What is your favorite aspect of this product?

It has the best structure for reporting. We attach screenshots and create a description template for all reports. I am able to create a Project that's divided into sections that make sense for my own case and use tasks to represent each piece of content

What do you dislike most about this product?

I can add subtasks to bring up multiple users into the loop but it's difficult to assign a task to multiple users. It could provide a better way to track employees working hours

What recommendations would you give to someone considering this product?

Because Asana helps see everything that's being produced, it can help marketers infuse the content into different stages of the customer journey. It helps marketing teams stay on top of their calendars so they focus on telling compelling customer stories

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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