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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Leslie S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent tool for managing team projects.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

I don't have to ask anybody since I work with several organizations and can keep track of what's going on and where the problem begins. It is utilized to handle the majority of our internal and customer projects. I liked how simple it is to establish new projects and categories, so we can immediately see how we're spending our time.

What is your favorite aspect of this product?

First and foremost, the graphical user interface is straightforward, beautiful, and simple to grasp. It adheres to the "5 second rule" for me because it took me only 5 seconds to realize what this app is for. It's also simple for new team members to get up and running with minimum training, making onboarding a snap when compared to other project management solutions I've used in the past.

What do you dislike most about this product?

I find it difficult to criticize, although I would say the custom rules constraints on the professional plan are disappointing, as I believe the price per user difference between the professional and enterprise plans is fairly large.

What recommendations would you give to someone considering this product?

If you're seeking for a simple project management tool that promotes teamwork, this may be the tool for you. My belief system is that technology can help you enhance your life, hence I always propose new technologies. ASANA is on my wish list, and I constantly advocate and assist others in learning new technologies.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michael A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Asana Allstars Stay on Top of Their Game

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Ease of use end user adoptability

What is your favorite aspect of this product?

Ease of use end user adoptability due to effectiveness without complexities of technicalities

What do you dislike most about this product?

The ease of use / non technical audience friendliness could be perceived to be limiting fo advanced / greater value adding use cases.

What recommendations would you give to someone considering this product?

Consider it /its pointed to positives and put on a table the +s, negatives, opportunity costs/gains, etc

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nabin S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Task distribution and tracking for projects

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is much better in terms of dealing with files, ease of use, and many features and characteristics that it has. Also, I noticed that it does not consume much space on my device.

What is your favorite aspect of this product?

Drag and drop functionality makes it super easy to route outside requests, tag your team members, and set priorities. The ability to integrate with Outlook is a really helpful extra touch.

What do you dislike most about this product?

Develop native time-tracking functionality. Working with 3rd party integrations just adds an unnecessary layer that makes the user experience more complex without reaping any significant rewards.

What recommendations would you give to someone considering this product?

Asana is great for high-level timelines and sharing with clients. It gives a great snapshot of everything we need to achieve or have already completed. I wouldn't describe the tool as full-service as I couldn't really collaborate on it or work on risks/opportunities. However, it is great for sharing directly with clients. For this reason, I would recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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