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Asana Logo Award Winner Product Badge
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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

86

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Anand K.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A cloud collaboration tool.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is well known for being a reliable platform that enhances workflow and communication. People frequently praise the user-friendly design and interface. Being on the Enterprise tier also provides the advantage of Asana's top-notch support staff. Asana has been an excellent tool for the company. I can keep up with tasks without worrying about missing little details because of its ease.

What is your favorite aspect of this product?

The product stands out thanks to its user interface. It is simple to use and master for novices due to its intuitive design and straightforward functionality. Project management and administration have been designed to be more entertaining and lively. Despite being a straightforward function, task multihoming is a visibility powerhouse. The thoughtful user experience (UX) shows that new features are approached utilizing tested data rather than being hastily put into production without being thoroughly evaluated.

What do you dislike most about this product?

The learning curve is quite steep for team members who are entirely new to project management software. Asana was utterly alien to them when a few new employees recently arrived because they were used to dealing with spreadsheets and PDFs. Onboarding was challenging. When reading its users' minds and anticipating their needs, Asana is a mind reader.

What recommendations would you give to someone considering this product?

The flexibility and effective automation of Asana are beautiful. The support and marketing team is another fantastic bunch of folks we've dealt with. They pay attention to our suggestions and put a lot of effort into improving the tool's portability, usefulness, and aesthetic appeal. We value how the technology is simple, speeds up task completion, and enables direct team management through project oversight.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alexandre D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Extremely organized project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is assisting our organization in achieving cross-functionality. We have a number of projects going on right now, and with triage and multihoming, we can adjust to the individual needs of teams without having to move to another tools to handle things. Projects in timeline view, boards, and lists, for example. There are group roles where I may assign users to different projects and tasks, and I can construct a computerized rule, such as how to transfer a task elsewhere automatically. And with a fast peek at the calendar view, I can simply synchronize the graphics to keep track of what's going on.

What is your favorite aspect of this product?

I appreciate the ability to take an idea, submit it using a form, build a request backlog, and then classify the task using the rules features. It enables me to standardize many things inside the company and provide individual contributors their own workspaces, while simultaneously providing the product team with a high-level overview and approval of the priority activities. The product roadmap templates they give are fantastic and quite useful. We utilize this as a starting point for each project. Furthermore, the work may be seen in a variety of ways, and the interface is simple to use.

What do you dislike most about this product?

I've encountered this issue before: a lack of flexibility in my job. For example, most of my work is recorded in subtasks, which appear in "my tasks," but there are no assigned projects, and if I assign the project, it becomes a distinct task inside its source project, while nesting works well within a project, it does not transition well to my tasks.

What recommendations would you give to someone considering this product?

This platform provides a very productive user experience. Dashbaord is appealing because to its all-in-one tools and functionalities. Send reminders based on the relevance of the project and job. Unicorns are given to those who attain particular milestones or complete certain activities. Before bringing everyone on board, I propose that you first investigate Asana with your key stakeholders and determine what the best practices are for your business. Then begin implementing it on a larger scale. Otherwise, people have a lot of freedom to do things their own way, which might lead to chaos.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good product but takes a long time to learn to use

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

It comprehensively allows you to track projects and manager workflows

What is your favorite aspect of this product?

The grouping of work and ability to tag and attach documents

What do you dislike most about this product?

Very challenging to use at the outset, took a long time to pick up.

What recommendations would you give to someone considering this product?

Take the time to learn, use a lot of enablement and be patient while learning.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Performance Enhancing

Cons

  • Less Effective Service

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