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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Project management made a simple

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Managing multiple EC-store projects and customizing Asana for each project with a different listing flow have reduced operational errors considerably. Due to its simple and intuitive operation, even employees who have just been involved in the project can immediately continue the workflow without a manual. Still, the achievement rate of the higher-level objectives will be adjusted simultaneously, making it easier to understand the progress towards achieving the goals from any point of view, which has meant the reduction of wasting time and effort to calculate the achievement rate.

What is your favorite aspect of this product?

As a project management tool, this product is helpful in quickly understanding the progress of tasks on the job itself for each project or task. Since you can manage the progress of your functions with simple operations, it is easier to understand than when managing with Excel, and work efficiency is improved. By completing the tasks linked to the sub-objectives, the achievement rate of the sub-objectives will increase.

What do you dislike most about this product?

The search function needs improvement. Since it is difficult to restrict the search by keyword only, we think it will be more convenient to allow searching for "who" messages. As for the desktop application, I would like to be able to use certain functions even in the offline state. Currently, tasks cannot be viewed or edited without an Internet connection, which makes it challenging to work while on the go or away from home.

What recommendations would you give to someone considering this product?

When a company grows, it is often the case that higher-level, lower-level, and lower-level objectives are set in many layers. It is effortless to link them, so it is easier to understand what goals your team and each member are connected to and what they are currently working on. Also, who should complete tasks and sub-tasks by when? It's also very convenient from a management point of view because you can see which job it affects at a glance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meagen S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Asana makes my team more productive

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Ease of use and can be as granular as necessary

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

That everyone I know doesn’t use it

What recommendations would you give to someone considering this product?

Learn how to use it. They supply training videos that are really good!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Powerful project and task management tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana distinguishes itself from competing task management solutions with its user-friendly interface, flexibility, and robust collaboration and workflow automation features. Asana also prioritises productivity by allowing you to prioritise tasks, set due dates, and track your progress. Finally, Asana's connection with third-party applications enables teams to centralise their work while simply switching between apps.

What is your favorite aspect of this product?

Asana's extensive feature set, which includes task management, communication, and workflow automation, makes it a popular choice for teams and individuals seeking to streamline their work processes. Users can adjust Asana to their individual needs and workflows thanks to its flexibility and customisation possibilities.

What do you dislike most about this product?

The pricing structure raises certain issues, as more complex capabilities are only available on higher-tier contracts. It is also difficult to learn when utilising the tool for the first time, so requires a learning curve.

What recommendations would you give to someone considering this product?

If you're thinking of utilising Asana, it's a good idea to use resources and configure the application to match your individual goals and workflows. Effective collaboration is required to fully utilise Asana's collaboration features. When choosing a plan that meets the needs and budget of the team, it's also vital to analyse the price structure.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Caring

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