Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Archie Logo Award Winner Product Badge
Archie Logo Award Winner Product Badge
Archie

Archie

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Archie
8.7 /10

What is Archie?

Operate your modern office seamlessly and create a premium workspace experience for your people.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Archie won the following awards in the Visitor Management category

Filter By

Archie Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Archie.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Archie?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Mobile

91

Visitor Authentication and Monitoring

89

Registration Management

88

Badge Printing

83

API Integration

82

Dashboards, Analytics and Reporting

82

Electronic Signatures

81

Real-Time Alerts and Notifications

81

Vendor Capability Ratings

Average 88

Vendor Support

94

Usability and Intuitiveness

94

Availability and Quality of Training

93

Ease of Data Integration

91

Ease of Implementation

90

Ease of Customization

90

Ease of IT Administration

88

Business Value Created

85

Product Strategy and Rate of Improvement

82

Quality of Features

80

Breadth of Features

78

Archie Screenshots

Archie Reviews

Jennifer C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Intuitive and easy to manage

Likeliness to Recommend

10 /10

What differentiates Archie from other similar products?

Native support for different communication channels like SMS, email and push notifications, without having to connect third-party tools.

What is your favorite aspect of this product?

Real-time visitor updates and the possibility to notify anyone present in the building.

What do you dislike most about this product?

Their analytics dashboards are visually appealing but lack deeper drill-down capabilities, which require downloading multiple reports as CSV to get to the data we want.

What recommendations would you give to someone considering this product?

Take advantage of Archie's built-in features and rely on integrations only when really needed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Amanda G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Archie Visitors and Desks

Likeliness to Recommend

10 /10

What differentiates Archie from other similar products?

I haven't tried many alternatives but Archie seems to work really well for desk reservations and visitor access. Never had issues with the platform.

What is your favorite aspect of this product?

I get notified whenever a visitor checks-in, I can see when my colleagues are planning on being at the office, and easily reserve a workstation or meeting room.

What do you dislike most about this product?

An easier way to see my colleagues schedule would be great.

What recommendations would you give to someone considering this product?

Pretty easy from a user perspective, and it's great that you can connect it to Slack.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Caring

Esme S.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

It does what it promises

Likeliness to Recommend

8 /10

What differentiates Archie from other similar products?

They offer a lot of functionalities in a single plan, visitor tracking, room and desk booking, emergency management, and more.

What is your favorite aspect of this product?

It's really complete from a product perspective, and it nicely integrates with Microsoft products so you can access most of Archie's features within Teams or Outlook.

What do you dislike most about this product?

It's very easy to use but it has some limits when it comes to customization options, and on top of that there are minor usability issues here and there.

What recommendations would you give to someone considering this product?

I think Archie is overall a great system to manage office resources and visitors, especially if you connect it to your existing tools.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Archie Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171