What is Amazon WorkSpaces?
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon WorkSpaces?
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Integration with Event Monitoring Services
Integration with Endpoint Management Tools
Delivery Optimization
Billing Optimization and Management
Desktop Environment
Secure Connectivity
Device Support
Bulk Patching and Updates
Per Unit Time Pricing
Multi Tenant Architecture
Outsourced Backend Administration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
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Amazon WorkSpaces Reviews
Mohammed N.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Flexible, Secure Cloud Desktop with costs
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Amazon WorkSpaces stands out because it provides managed, scalable cloud desktops that are strongly linked with AWS services, has flexible deployment and billing options, supports many operating systems, and ensures strong global performance and resilience.
What is your favorite aspect of this product?
My favorite feature of Amazon WorkSpaces is its simplicity and flexibility. you can set up fully managed Windows or Linux desktops in minutes, scale them up or down as your team expands, and pay only for what you need. It eliminates the hassle of maintaining hardware and patching systems while providing secure, anywhere access.
What do you dislike most about this product?
What I dislike most about Amazon WorkSpaces is that it can feel slow or unstable when you're on a shaky or low-bandwidth connection—users frequently mention lag, delayed loading times, or even abrupt disconnections that impede workflow.
What recommendations would you give to someone considering this product?
Use multi-factor authentication (MFA) for enhanced protection, enable encryption at rest and in transit, and keep golden images up to current to ensure that new WorkSpaces deploy consistently. To avoid problems, schedule frequent patching and backups and set up warnings for expense spikes or unexpected activities.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2025
Overall, great product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Simeone C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Great functionality
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
WorkSpaces can scale up or down based on organizational needs. It supports various operating systems, including Windows and Linux, and offers multiple hardware configurations to accommodate diverse workloads.
What is your favorite aspect of this product?
This deep connectivity allows for easy access to other AWS services like Amazon S3, RDS, and CloudWatch, creating a unified and scalable environment. This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams already invested in AWS.
What do you dislike most about this product?
While the pay-as-you-go model offers some flexibility, the costs can still add up, particularly for short-term or occasional use cases.
What recommendations would you give to someone considering this product?
For teams with temporary or fluctuating usage, carefully compare pricing models to determine the best fit.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
