What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Security
Digital Wallet Integration
Recurring Payments
POS Verification
Customer Support
Credit Card Processing
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Amazon Pay Reviews
Silvana G.
- Role: Finance
- Industry: Insurance
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
veru usefull
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
I'm a prime member and using for free Amazon Pay has been just amazing.
What is your favorite aspect of this product?
It is easier to use and most of the vendors accept this method of payment.
What do you dislike most about this product?
Nothing really, it's a pretty good product.
What recommendations would you give to someone considering this product?
Give it a try. It's easy to use and if you don't like, it's easy to just stop using it. Nothing to loose.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amy C.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Increase your sales with Amazon Pay.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It is the greatest approach to promote brand awareness, encourage customer engagement, and give my business greater security.
What is your favorite aspect of this product?
The best thing about it, in my opinion, is that it allows me to reach a larger audience and readily integrates with other e-commerce platforms, such bigcommerce and Shopify, to help me maximize my sales.
What do you dislike most about this product?
This platform makes it easy and safe for me to send and receive money; I have not had any issues using it.
What recommendations would you give to someone considering this product?
Because of its fantastic features and abilities to enhance payments, I would suggest it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Eric S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
Reliable wallet for quick and safe transactions
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay stands out because it offers a very smooth and simple checkout process. With just a few clicks, payments are completed. There are fewer steps compared to many other payment options. This is helpful for users who want speed. It reduces drop offs during checkout. Simplicity makes a difference.
What is your favorite aspect of this product?
I like how well it works across supported apps and websites. Payments are completed in just a few clicks. There are fewer steps compared to traditional checkout methods. This reduces frustration. Overall, it makes online payments smoother. That ease of use is very valuable.
What do you dislike most about this product?
I also find the refund process a bit slow at times. Updates are not always clear or immediate. This can be frustrating when waiting for money to be returned. Clear timelines would help reduce confusion. Better communication would improve trust. The process feels less transparent.
What recommendations would you give to someone considering this product?
I would recommend using this product if you already shop on Amazon regularly. Since your payment details are already saved, it makes checkout very quick. Start by using it on trusted websites that support it. Keep an eye on transaction history for better tracking. It works best for simple and fast payments. Overall, it is very convenient for frequent online shoppers.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
