What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
89 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Security
Digital Wallet Integration
Recurring Payments
POS Verification
Customer Support
Credit Card Processing
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Amazon Pay Reviews
Sahil K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Makes payment process hassle-free
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
1- Amazon Pay is one of the most simple and fast payment options available out there. 2 -You get integration with the Amazon app so you can use your pay balance to do shopping from Amazon. 3-The best part about using amazon pay is that you get coupons and rewards with every payment you make.
What is your favorite aspect of this product?
Amazon pay is a new payment method started by amazon. It is fast and reliable and gives you cashbacks and offers on payments. You can pay your bills do recharges and many more. It is accepted in some of the other side too. So it's growing.
What do you dislike most about this product?
The only con is that you cannot transfer your amazon pay balance to your bank account you have to use it in amazon or sites accepting amazon pay only.
What recommendations would you give to someone considering this product?
Overall a great product with capabilities to be successful in the market. With clean Ui and fast speed it is just awesome.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Vaibhav S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Amazing Payment Solution - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
There are lot of applications, wallet apps which provides UPI or any other payment solution but Amazon Pay is amongst the best solution for any type of your payments. Its such an impressive app where it has integrated various different utilities that we use and pay for our monthly and weekly basis, which is managed very smartly to pay the bills on time in one single dashboard. It also reminds the user for the payment which is very impressive feature. It is one of the most amazing and best online payment service.
What is your favorite aspect of this product?
It can be used for online shopping on amazon app. Amazon pay balance can be used for paying bills or shopping anything. It can be used for quick money transfer. It is widely used in shops where you can easily do payment via amazon pay scanner, said as scan and pay. It also provides various rewards and cashbacks on your payments which keeps makes you using amazon pay more and more. I am very fascinated with utilities being integrated, you can recharge your phone, pay your gas bill, donate money, send a gift cards, subscriptions and what not. Also, it helps in collecting money from team and stored in amazon pay wallet for any fun programs
What do you dislike most about this product?
Not available at all stores, very limited stores. Also, one cannot buy an amazon gift card via its own amazon pay wallet which I didn't like. Otherwise, its the best payment solution app.
What recommendations would you give to someone considering this product?
I would recommend everyone to use this product as it helps in making payment for almost any type of payment. Safe and easy to use, lot of rewards and cashbacks which makes app more impressive.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation
Abhishek T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Amazing product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy to use and amazon brand name
What is your favorite aspect of this product?
Security and the customer support is amazing
What do you dislike most about this product?
Nothing about dislike. Works as per the requirements.
What recommendations would you give to someone considering this product?
One of the best in the category with the brand name
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Continually Improving Product