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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

90

E-Commerce Integration

88

Security

88

Digital Wallet Integration

88

Recurring Payments

87

POS Verification

86

Customer Support

85

Credit Card Processing

85

POS Integration

84

Multi Currency

84

Reporting Analytics

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

85

Ease of IT Administration

85

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Customization

81

Amazon Pay Reviews

Neeraj S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

"Amazon pay-advance payment method.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

This will empower you to proceed to load and utilize your Amazon Pay balance with no further KYC. You can decide to stack utilizing UPI, Charge card, bank move or Visas. Money burdens won't be permitted. This record type has a lifetime legitimacy.

What is your favorite aspect of this product?

Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a great deal in the pandemic time frame as the vast majority of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.

What do you dislike most about this product?

As I have been utilizing Amazon pay throughout recent years. Seeing offers and cashback, I get utilizing it; I don't think there is anything that I despise about Amazon Pay. I will consistently trust and continue to utilize Amazon Pay as one of the ordinary clients.

What recommendations would you give to someone considering this product?

I firmly prescribe all to choose Amazon pay administration, and get reward everytime while making on the web installment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Narender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best online shopping platform

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Pros of Amazon App are as follows: - It's an online platform where you can buy or sell any product. - Multiple options on the product, and as well as multiple sellers. - Huge discounts on products - Huge customer base - Transparency of the product

What is your favorite aspect of this product?

In Amazon you get the best deals and offers on every product. There are multiple choice of brands and products category. Good customer support with good service. Now you can do online bill payment and more other online services from Amazon.

What do you dislike most about this product?

Cons of Amazon app are as follows: - Sometimes they deliver the wrong products. - Increase the limit of return policy.

What recommendations would you give to someone considering this product?

Overall Amazon is one of the best online shopping platforms and also comes with many other online services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Parimita G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Payment app for your financial needs

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Sending money and receiving is instant. Can use this anywhere to pay bills. Reward programs on various merchants. Limit increases on KYC verification. Accepts multiple payment methods. Instant refund on transaction failure.

What is your favorite aspect of this product?

This tool is awesome by Amazon to fulfill you financial needs. After using this I have left keeping my wallet with money and cards. You can use it to pay bills anywhere like grocery stores, theaters, petrol pump, restaurants without any hassle. In amazon pay you can use wallet money to recharges, bill payments and orders. It is a completely free tool. You will get reward programs on paying specific merchants and with KYC verification you can increase your wallet limit. Once transaction failed, it processes refund immediately. Can send money from any of your bank and receive instantly.

What do you dislike most about this product?

Very useful payment method. Never faced any issue with it.

What recommendations would you give to someone considering this product?

Hey, this is awesome and you can get all features for free and it makes your banking or financial needs easier. Your transaction and funds are safe with amazon. You don't need to add payee and wait for verification. It allows to send money to anyone by entering account details and that's it, you can send money to them instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Amazon Pay Comparisons

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