What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
89 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Security
Digital Wallet Integration
Recurring Payments
POS Verification
Customer Support
Credit Card Processing
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Amazon Pay Reviews
Mahek V.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Handy Wallet by Amazon
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Unlocking of deals after completing every payments, recharges and bill payments. We can add money to the amazon wallets and use it in future. Case-back in the form of rewards on payments.
What is your favorite aspect of this product?
We can Book tickers, pay bill of electricity, gas bill, education fees, bank transfers, etc. We can go shopping on amazon and pay from wallet, we can pay credit card bills. Awesome Customer Support for any problems. We can give egift cards as a gift to our loved one.
What do you dislike most about this product?
Property Tax payment feature for all cities. Tracking of transactions could be improved. We can not transfer money from wallet to bank account. Movie tickets booking is not there for all cities in Amazon Pay which is required.
What recommendations would you give to someone considering this product?
I like to recommend to use amazon pay if you are frequently shopping from Amazon. Because it is easy to use wallet. You can also pay bills and recharge from Amazon pay. It is secure to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Poojan S.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great payment tool for daily uses
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Deals unlocked after completing recharges and bill payments. We can add money to our wallets and use it in future.
What is your favorite aspect of this product?
We can recharge, pay bill of electricity, gas bill, education fees We can go shopping, we can pay credit card bills. Support is awesome for any problems. We can give gift card as a gift to our loved one.
What do you dislike most about this product?
We can not transfer money from wallet to bank account. Movie tickets booking is not there in Amazon Pay which is required.
What recommendations would you give to someone considering this product?
I like to recommend to use amazon pay if you are frequently shopping from Amazon. Because it is easy to use wallet. You can also pay bills and recharge from Amazon pay. It is secure to use.
Pros
- Unique Features
- Efficient Service
- Generous Negotitation
- Appreciates Incumbent Status
Namrata P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Express checkout experience with amazon pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
remove many steps like the card detailing part which makes fast transactions also increase the user interaction on site. Amazon is secured provides fraud detection also all amazon pay is associated with an Amazon account to make a payment.
What is your favorite aspect of this product?
Make an easy process of checkout and easy to maintained user records and order history. During integration, you can get a sandbox account so you can cross-verify your integration process. plugin and support are easily available.
What do you dislike most about this product?
Nothing to dislike. as the customer is very happy using this checkout option which is beneficial for the organization
What recommendations would you give to someone considering this product?
this is the best way to make the user's checkout process easy and make interactive. this will leads to more user traffic. many documents and support are available for integration with an e-commerce websites.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service