What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Pay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Pay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Security
Digital Wallet Integration
Recurring Payments
POS Verification
Customer Support
Credit Card Processing
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Amazon Pay Reviews
Ryoko W.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Safe shopping thanks to Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It seems to me that Amazon Pay has a good payment control, in addition to allowing you to buy in a lot of online businesses that can be found inside and outside my country. The fact that I associate my cards and my payment accounts in a single account is very helpful when making purchases. I also consider that it is a great feature that donations can be made to various foundations through this payment platform. I think it is a very good idea that they not only work with businesses and that they have been encouraged by this type of charitable cause.
What is your favorite aspect of this product?
My favorite aspect of Amazon Pay is that I can go shopping using Alexa. What an excellent idea that it is compatible and that it also helps us in those tasks since transactions become faster and I can go shopping while I organize other things. In addition, it is important to note that buying with Amazon Pay will not generate an additional commission, that is good to be able to control the expenses of the purchases.
What do you dislike most about this product?
Few negative aspects could I mention about this app, I just wish it was available in more online stores worldwide since that opens the possibility of being able to make my purchases safely online on any page you want. It would also be good if they were a little faster to solve problems with some transactions. Response times are sometimes very long.
What recommendations would you give to someone considering this product?
I really like the service that Amazon Pay offers, without a doubt they have taken great pains to secure our banking information and that seems very good to me, that is why I recommend its use. With the acquisition of services such as Amazon Pay, any online store can feel safe not to fall for scams, and also gives its consumers the assurance that their bank details will be safe since Amazon Pay acts as a mediator and thus is not released. your personal information to third parties
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Rohan B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A great payment option for your e-commerce website
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Offers cashback most of the times
What is your favorite aspect of this product?
Gives out rewards. Opens payment to millions of other users. Makes collecting payments easier.
What do you dislike most about this product?
Design and layout can be improved. Integration with other providers.
What recommendations would you give to someone considering this product?
I recommend it to those people who want to pay their bills regularly.
Pros
- Reliable
- Efficient Service
- Caring
- Fair
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Fastest Payment Service - Amazon Pay
Likeliness to Recommend
Pros
- Efficient Service
- Acts with Integrity
- Generous Negotitation
- Includes Product Enhancements