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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

90

E-Commerce Integration

88

Security

88

Digital Wallet Integration

88

Recurring Payments

87

POS Verification

86

Customer Support

85

Credit Card Processing

85

POS Integration

84

Multi Currency

84

Reporting Analytics

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

85

Ease of IT Administration

85

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Customization

81

Amazon Pay Reviews

Alfiya k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

"Review of Amazon#All in one application "

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

1: Integration of E-commerce 2: easy investment in gold with Amazon pay 3. Two way authentication for best security for it end users

What is your favorite aspect of this product?

I like the fact that amazon pay has a integrated with E-commerce that make it easy for shopping as well and Amazon pay wallet has the limit of 10000 rs, so we can add money on it that helps in shoping as well to recharge as well to pay bills

What do you dislike most about this product?

Don't have any dislike for this products work absolutely fine and very reliable tool of payment.

What recommendations would you give to someone considering this product?

Yes, Easy to use as well highly secured payment app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

NANDAKISHOR R.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Best solution for payment transaction.

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

The main advantage of Amazon pay is that we can use this for most of the payment that is very useful in our daily life. And Amazon pay is very faster. We can use this for travel tickets, movie tickets, water bill, electricity bills, Wi-Fi bills and much more.

What is your favorite aspect of this product?

I could do faster transaction for scan and pay and movie tickets booking. I don't have to wait for much time to complete the transactions. Every transactions were faster. This is my favorite aspect of this product.

What do you dislike most about this product?

The one thing that I dislike about the Amazon if some payment got failed; I have to wait for 5-7 days for the complete refund. But in notification they will say it will take only 3-5 days. But this is not a problem. I got complete refund for all the failed transaction. Only the thing is the delay for the refund.

What recommendations would you give to someone considering this product?

If you are looking for complete payment transaction way then you can go for this. This is the fastest payment method for all transactions that I have ever seen. If you want to book tickets, pay other bills this is the best solution for you, I strongly recommend this from my side, Kudos to Amazon team for developing a wonderful payment method.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Respectful

Anshuman S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

"Amazon Pay Review"

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Multiple Payment Options - Gift cards, Amazon Pay Balance, Credit Cards, etc.

What is your favorite aspect of this product?

Amazon Pay is simple and one can send the money easily Amazon Pay is an easy platform to integrate with shopping sites Amazon Pay is easily integrated with a WordPress site for receiving money from users

What do you dislike most about this product?

Sometimes Amazon Pay is slow on the server

What recommendations would you give to someone considering this product?

Amazon is well suited for transferring money and valued services. Amazon Pay is a very good payment gateway that we can use with WordPress websites and other shopping sites.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Amazon Pay Comparisons

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