What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Neutral
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Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Systems Performance Management
Encryption and Decryption Support
Access Management
Cloud Backup
Data Migration
Analytics and Reporting
Regulatory Compliance
SLA Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Amazon EC2 Reviews
Sakthi A.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Sep 2025
Customer satisfaction about amazon ec2
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Amazon EC2 stands out due to its flexibility, scalability, and deep integration with the AWS ecosystem. Users can choose from a wide range of instance types, operating systems, storage options, and network configurations. It also offers features like auto-scaling, elastic load balancing, and tight integration with AWS services such as S3, RDS, and Lambda, allowing organizations to build highly resilient and cost-efficient architectures.
What is your favorite aspect of this product?
In short, EC2 lets you grow and adapt your infrastructure on demand without having to worry about physical hardware—a real game-changer for both startups and large enterprises.
What do you dislike most about this product?
The thing I dislike most about Amazon EC2 is its complex pricing structure. With on-demand, reserved, spot, and savings plan options, it can be confusing to figure out the most cost-effective choice. If you’re not careful with monitoring usage, costs can quickly spiral out of control, especially for large-scale deployments.
What recommendations would you give to someone considering this product?
Understand your workload first – Choose the right instance type (compute, memory, storage, or GPU optimized) based on what your application actually needs. Leverage auto-scaling and monitoring – Set up auto-scaling groups and CloudWatch alarms to ensure your resources scale with demand and avoid unexpected costs. Explore pricing options carefully – Compare on-demand, reserved, and spot instances to find the best balance between cost and flexibility.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Aditya A.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2025
reliable & scalable but cost should be controlled
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
scalability, strong global infrastructure, and tight integration, ideal for data-heavy workloads like large-scale survey platforms and analytics
What is your favorite aspect of this product?
quickly scale up or down, stable performance and reliable uptime
What do you dislike most about this product?
cost is challenging because of variable pricing models and hidden complexities which makes budgeting difficult for mid-sized organizations
What recommendations would you give to someone considering this product?
solid choice for scalability, global availability, and strong integration with cloud however invest early in cloud governance, cost optimization, and skilled IT staff to avoid overspending and complexity issues
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Sanchit M.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
One stop solution for your IT needs
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Ease of implementation
What is your favorite aspect of this product?
Elastic Load balancing, auto scaling
What do you dislike most about this product?
Sometimes it's response very slow to turn off Or on the ec2 instance
What recommendations would you give to someone considering this product?
If you wanna start something on small scale, you should totally use it as it's cost effective solution
Pros
- Helps Innovate
- Transparent
- Appreciates Incumbent Status
- Continually Improving Product
Cons
- Less Effective Service
