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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Load Balancing

89

Cloud Integration

88

Capacity Management

87

Systems Performance Management

87

Encryption and Decryption Support

87

Access Management

87

Cloud Backup

86

Data Migration

86

Analytics and Reporting

85

Regulatory Compliance

85

SLA Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

84

Amazon EC2 Reviews

Joe W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Huge amount of services and features

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

More features/services available than other cloud providers

What is your favorite aspect of this product?

the largest amount of features

What do you dislike most about this product?

the USD pricing

What recommendations would you give to someone considering this product?

try it for free

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avijeet S.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Awesome, best in industry

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

most robust and secure

What is your favorite aspect of this product?

simulations

What do you dislike most about this product?

cost can be better

What recommendations would you give to someone considering this product?

a little costly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Sivasankaran P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Powerful, Scalable, and Reliable Cloud Computing

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 differentiates itself in the Telco cloud space by offering highly customizable, scalable compute resources that integrate seamlessly with AWS’s advanced networking, storage, and automation services. Its broad selection of instance types—including those optimized for network-intensive and real-time workloads—enables telecom operators to efficiently deploy virtual network functions (VNFs) and support 5G, edge computing, and NFV use cases. With global availability, robust security, and flexible pricing, EC2 empowers telcos to modernize their infrastructure, accelerate service delivery.

What is your favorite aspect of this product?

As someone working in the Telco cloud space, I’ve found Amazon EC2 to be incredibly versatile and reliable. Its ability to handle network-intensive workloads and scale dynamically makes it ideal for deploying virtual network functions (VNFs) and supporting 5G infrastructure. The integration with other AWS services simplifies orchestration and automation, which is a huge plus in complex telecom environments. What I appreciate most is the flexibility EC2 offers whether it's choosing the right instance type or optimizing costs through spot and reserved instances, it gives us the control we need to build efficient, high-performance networks.

What do you dislike most about this product?

While EC2 is powerful and flexible, the biggest drawback for me is the complexity of cost management. In a Telco cloud environment where workloads can scale rapidly, it’s easy to lose track of usage and end up with unexpectedly high bills especially when using a mix of On-Demand, Reserved, and Spot Instances. Additionally, configuring networking for VNFs can be a bit intricate, particularly when dealing with advanced setups like multi-VPC architectures or custom routing.

What recommendations would you give to someone considering this product?

If you're considering Amazon EC2 for Telco cloud workloads, I’d recommend starting with a clear understanding of your compute and network requirements. EC2 offers a wide range of instance types, so choosing the right one for your VNFs or 5G workloads is key to optimizing performance and cost. Take advantage of features like Auto Scaling and Elastic Load Balancing to handle dynamic traffic, and use AWS’s cost management tools to avoid surprises. Also, invest time in learning how EC2 integrates with other AWS services like VPC, IAM, and CloudFormation it’ll save you a lot of effort in orchestration and automation down the line.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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