What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Respectful
- Reliable
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Cloud Backup
Access Management
Systems Performance Management
Encryption and Decryption Support
Data Migration
Regulatory Compliance
Analytics and Reporting
SLA Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
Amazon EC2 Reviews
Durgesh C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Great Experience working with AWS
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
It's breadth of feature with kind of functionality it provides to the small to big organization to manage the data.
What is your favorite aspect of this product?
There is no commitment to a term or an annual budget There are no upfront charges. You'll be able to shut down the instance when you're done with it.
What do you dislike most about this product?
There are some limitations regarding EC2 and security.
What recommendations would you give to someone considering this product?
I would recommend to purchase it whatever kind of work you have but also look other option in market.
Pros
- Helps Innovate
- Respectful
- Fair
- Continually Improving Product
Anshu K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2026
It's a very nice product
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
It is very reliable product must have to use because of its easiness
What is your favorite aspect of this product?
Backend are very reliable while connecting to its server
What do you dislike most about this product?
Nothing's as of now still I can say many steps to go ini the setup
What recommendations would you give to someone considering this product?
Atleast should be try once and it is very good product
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Ankit M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2026
Scalable Cloud Hosting Service
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
What I have liked about Amazon EC2 is the flexibility it provides when setting up and managing servers. Different projects often have different requirements, and EC2 offers enough options to choose resources that fit those needs. In my experience, it has been useful for both smaller deployments and applications that need additional capacity as they grow.
What is your favorite aspect of this product?
The feature I value most is the ability to scale resources when requirements change. Whether handling increased traffic or testing new environments, additional capacity can be provisioned relatively quickly. This flexibility has helped reduce the need for significant upfront infrastructure planning.
What do you dislike most about this product?
Managing EC2 instances can require a certain level of technical knowledge, particularly for users who are new to cloud infrastructure. There are many configuration options available, and understanding pricing, networking, and security settings may take time. Without careful monitoring, resource costs can also become difficult to predict.
What recommendations would you give to someone considering this product?
I would recommend investing time in understanding instance sizing, security groups, and cost management tools before deploying production workloads. Starting with smaller environments can help build familiarity with the platform. For teams that need flexible and scalable computing resources, Amazon EC2 is a solution worth evaluating.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity