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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Respectful
  • Reliable
  • Security Protects

Feature Ratings

Average 84

Load Balancing

87

Cloud Integration

86

Capacity Management

86

Cloud Backup

85

Access Management

84

Systems Performance Management

84

Encryption and Decryption Support

84

Data Migration

84

Regulatory Compliance

83

Analytics and Reporting

83

SLA Management

82

Vendor Capability Ratings

Average 84

Breadth of Features

86

Business Value Created

86

Quality of Features

85

Ease of Implementation

84

Ease of IT Administration

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

82

Amazon EC2 Reviews

Shefali A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost optimized , easy to use, feature capability

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Easy to use, cost effective, additional features

What is your favorite aspect of this product?

Diverse options for purchasing ec2 based on usecase

What do you dislike most about this product?

In my opinion. ec2 offers multiple implementations which cater needs of all type of industry use cases. So no dislike points from my side.

What recommendations would you give to someone considering this product?

Think wisely and decide the type of ec2 instance and purchasing plan which would benefit you most as per your usecase.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Gowrish K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2026

Powerful &Unmatched in Scale, but Complex & Costly

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

offers deep, root-level control over raw virtual servers, combined with a massive selection of over 750 specialized hardware configurations

What is your favorite aspect of this product?

Clean design and ease of use make specific tools stand out.

What do you dislike most about this product?

pricing is hard to estimate, and forgetting to stop unused instances leads to surprise bills

What recommendations would you give to someone considering this product?

your approach should balance performance, security, and cost efficiency

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dheeraj K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2026

Powerful Cloud Computing Platform

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

The reasons for the widespread use of Amazon EC2 include the ability to scale up resources according to demand, to be deployed in several regions, and to provide high performance for various applications. The flexibility, diverse range of instances, and compatibility with other AWS services are also beneficial for development and production use.

What is your favorite aspect of this product?

The most interesting part for me about Amazon EC2 is the ability to easily scale resources based on the changing needs. Another feature that I love about Amazon EC2 is its different types of instances, its reliability, and good integration with other AWS products.

What do you dislike most about this product?

The main limitation is the learning curve for beginners. For some advanced settings and troubleshooting processes, you need to know how to use several AWS products, and it takes time to get used to the complicated processes.

What recommendations would you give to someone considering this product?

My suggestion is that you should start with a low load to get comfortable with the environment before proceeding with the bigger applications. Use all the available guidelines and best practices and design your infrastructure according to your need for scalability and performance. With proper configuration, Amazon EC2 provides a robust and flexible platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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