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Amazon Chime Logo
Amazon Chime Logo
Amazon

Amazon Chime

Composite Score
7.3 /10
CX Score
7.4 /10
Category
Amazon Chime
7.3 /10

What is Amazon Chime?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.

Company Details


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Amazon Chime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Chime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

80 Plan to Renew

5
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Chime?

5% Negative
2% Neutral
93% Positive

Pros

  • Altruistic
  • Security Protects
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 81

Instant Messaging

85

Audio Conferencing VoIP

84

Keyboard Mouse Control

83

Audio Controls

80

Audio Conferencing Call in Bridge

79

Video Conferencing

79

Screen Share

79

Facilitator Functions

79

File Transfer

78

Application Share

76

Virtual Whiteboard

74

Vendor Capability Ratings

Average 72

Ease of Implementation

76

Quality of Features

75

Product Strategy and Rate of Improvement

75

Ease of Data Integration

74

Usability and Intuitiveness

73

Availability and Quality of Training

73

Vendor Support

71

Breadth of Features

70

Ease of IT Administration

70

Ease of Customization

69

Business Value Created

68

Amazon Chime Reviews

Muhammed K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Amazing amazon chime

Likeliness to Recommend

9 /10

What differentiates Amazon Chime from other similar products?

Amazon chime is a video conferencing application which has been developed by Amazon. Chime meeting can be started immediately as well as can be scheduled at a time. Scheduled meeting details can be saved in google calendar as well as mivro Outlook so that it can be reminded

What is your favorite aspect of this product?

A meeting can be joined by clicking on the meeting link as well as by entering the meeting id. Chine works on web browser also has mobile application and pc application. Lock meeting features restricts other users from entering the meeting. The meeting can be continued only with the already joined members. Chime pro allows you to conduct meeting with around 250 users

What do you dislike most about this product?

Although, all features are amazing one thing i dislike about chime is it doesn’t allows a user to join the same meeting from mobile and pc at the same time. At a time, only from one device the meeting can be joined

What recommendations would you give to someone considering this product?

Similar products include google meet and zoom. Do your research and choose the best that suits your needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Saves Time

Most Popular Amazon Chime Comparisons

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