
What is Airdroid Remote Access?
Airdroid Remote Access offers all-around remote access, remote support, and remote control solutions for enterprises including instant remote support for your employees and customers, remote control and management of unattended devices, and even a seamless way to assist friends and family.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Airdroid Remote Access?
Pros
- Saves Time
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Augmented Reality Remote Assistance
Web & Desktop Conferencing
Audit Management
Attended and Unattended Remote Access
Intelligence Reports
Real User Monitoring
Discovery
Role-Based Access Controls
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Airdroid Remote Access Reviews

JATIN G.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Airdroid : Fair but Inefficient tool
Likeliness to Recommend
What differentiates Airdroid Remote Access from other similar products?
This software is open source and can be access anywhere. The software is cloud based. No failures in terms of Data. Syncronization across devices are easy. It is available across multiple devices. The remote connection is good feature. Also allow to transfer the data between systems. It is open source. It can be used for personal data or work. The integration with the tools is improving continuously. The customer care support is quiet knowledgable.
What is your favorite aspect of this product?
The integration with the tools is improving continuously. The software is cloud based. The customer care support is quiet knowledgable. Syncronization across devices are easy. It is available across multiple devices. Also allow to transfer the data between systems. It is open source.This software is open source and can be access anywhere. It can be used for personal data or work. No failures in terms of Data. The remote connection is good feature.
What do you dislike most about this product?
This lack many features as compare to others feature like locking and controlling user based system. The articles and the learning modules are very less available. It can only be used for personal work. Enterprise edition does not have adequate features as compared to other tools available. The software security is compromised few times as per the available articles. Downtime is high than other softwares. The quality of the product is still required lot of improvement. Integration with other third party and management tool is still not stable.
What recommendations would you give to someone considering this product?
It is open source. The software is easy to use. It is available across all the devices. The data can be sync anywhere anytime. The subcriptions is pay as you go mechanism. It provides efficient or productive work in some use cases. The remote connection is quiet stable and does not lack in between. The integration is also available with latest cloud tools. The versioning features are better than other softwares. Quick learning tool with easy to use for any age users. It can be used for client products based on the subscriptions available.
Pros
- Caring
- Saves Time
- Includes Product Enhancements
- Helps Innovate
Cons
- Slower Product Innovation
- Less Reliable
- Commodity Features
George H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
Intuitive and efficient remote assistance
Likeliness to Recommend
What differentiates Airdroid Remote Access from other similar products?
It was simple to set up. Create simply distributable install packages with the help of Admin Center's tools. The environment was secure enough for us to contact with distant technicians to assist fix their goods' problems.
What is your favorite aspect of this product?
The manufacturing activities worldwide are supported by my team. In order to support the onsite technicians who use the unique hardware and software we design, we must establish remote connections to the equipment on the factory floors.
What do you dislike most about this product?
The cost has increased significantly compared to the remote assistance program we had been using before. The licensing model of paying a little fee every month or year bothers me. Thankfully, no one in accounting ever insisted that we shop around for the best deal.
What recommendations would you give to someone considering this product?
Almost every day, I utilize it to keep in touch with people (clients, friends, family, etc.). Simple to set up for "automatic" connection or to guide someone through the process. I've never had trouble getting in touch with a tech support representative when I needed assistance.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Security Protects

Elizabeth K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Good service for remote management
Likeliness to Recommend
What differentiates Airdroid Remote Access from other similar products?
Simple in operation. Simple to control. The ability to remotely access and manage Android devices is only one of its many useful features. We've tried a number of other apps on Android and this one works the best.
What is your favorite aspect of this product?
When it comes to powerful remote management features, Airdroid Business shines. Administrators can access and manage devices from afar, fix problems and provide real-time assistance for their workers, whether they are in the office or out in the field.
What do you dislike most about this product?
There is a lot to take in with Airdroid Business, so be prepared to do some learning on your end. However, helpful tools like manuals, tutorials, and fast customer assistance are readily available.
What recommendations would you give to someone considering this product?
Airdroid Business distinguishes out because it is compatible with so many other devices, not only Android ones. Due to the encrypted data storage, I feel safe using it. The program standardizes control and security across all device kinds, making administration easier.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Friendly Negotiation