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AgoraPulse

Agorapulse

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Agorapulse
8.3 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

86

Dashboards and Visualization

86

Social Response Management

86

Social Asset Management

85

Social Media Channel Integration Outbound

85

Campaign Execution

83

Sentiment Analysis

82

Social Post Archival

81

Trend Analysis

79

Contextual Analysis

78

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Usability and Intuitiveness

85

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Business Value Created

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

80

Availability and Quality of Training

79

Agorapulse Reviews

Marian M.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Best happy

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Best.

What is your favorite aspect of this product?

Best service

What do you dislike most about this product?

Nothing as yet

What recommendations would you give to someone considering this product?

Go for it best product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faraz A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly product but a bit pricey.

Likeliness to Recommend

5 /10

What differentiates Agorapulse from other similar products?

As compared to other similar products Agorapulse has more in-depth metrics and advanced reporting features.

What is your favorite aspect of this product?

The preview and customisation feature of this product is my favorite. It helps me post the content on multiple social media platforms which is customised as per the social media platform.

What do you dislike most about this product?

Agropulse is an expensive tool. The basic plan (Pro) was $99 per month (the equivalent of $79 per month if you paid annually).

What recommendations would you give to someone considering this product?

The product can focus on decreasing its plan amounts so it can be accessed by wider audience.

Pros

  • Security Protects
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Adam F.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

A Great & Affordable Social Media Management Tool

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse has a strong and positive reputation within the Social Media Manager community as the user interface is easy to use, unlikely many competitors which have a steep learning curve. Agorapulse provides a unified inbox where you can view and respond to your in-bound social media direct messages, public comments, and other mentions from major social networks including LinkedIn, Instagram, Facebook and YouTube. This streamlines customer engagement preventing missed messages. The tool provides a range of analytics & reporting features that offer insights into social media performance, engagement metrics, and audience growth

What is your favorite aspect of this product?

Agorapulse is one of the most intuitive and user-friendly social media management tools on the market which enables new users irrespective of their previous experience, to harness its full potential. Although bugs are uncommon, when the Agorapulse Support team are needed, I find them to be responsive, effective, polite and keen to help. I feel like I’m being heard - with other platforms, it seems like raised tickets are ticked off as a checklist. Using Agorapulse is enjoyable. The reporting functionality is detailed but not complex, and the visuals not only helps users to spot trends, but to be extracted for internal decks.

What do you dislike most about this product?

Agorapulse had the ability to do some social listening however that functionality paled in comparison to competitors such as Sprout Social and Brandwatch. Since X (formally Twitter) increased pricing plans for API access, Agorapulse has stopped offering social media listening for that platform.

What recommendations would you give to someone considering this product?

As with any product, consider your requirements before purchasing any social media management tool. Agorapulse is a popular platform for a reason - but it may not fit your specific requirements. For example, if your brand heavily uses WhatsApp, Twitch, Discord or Pinterest, then Agorapulse won't be able to help you. In addition, if social media listening is an important part of your role to provide your organisation with data-driven insights, you'd be better off with another tool. However, Agorapulse is a very reliable platform with a fantastic customer care team and beautiful reports.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Friendly Negotiation

Cons

  • Commodity Features

Most Popular Agorapulse Comparisons

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