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Adobe Marketo Engage Logo Award Winner Product Badge
Adobe Marketo Engage Logo Award Winner Product Badge
Adobe Systems

Adobe Marketo Engage

Composite Score
8.8 /10
CX Score
9.2 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details


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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
3% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Email Delivery

89

Sales Intelligence & Conversion Rates

88

Segmentation

87

Campaign Management

85

SPAM Compliance

85

A/B Testing

84

Auto-Responders

84

Dynamic Content

84

Text Messaging

83

Mobile Optimized

83

Contact Database

82

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Quality of Features

82

Vendor Support

81

Availability and Quality of Training

79

Usability and Intuitiveness

77

Adobe Marketo Engage Reviews

Alex P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"Flexible, easy to use".

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

Its immediate sales, marketing and CRM automation power, its unmatched lead management capabilities, its intelligent list segmentation, its AI campaigns and workflow, and its ability to personalize the customer experience make it a very reliable and well-performing platform.

What is your favorite aspect of this product?

What I like most about marketo engage is its simple and easy to use user interface, it allows importing and exporting data, as well as the creation of reports and statistics, its ease of creating landing pages, managing tags and sending mailings, it also allows planning and optimizing marketing campaigns and thus minimizing the time to perform operational tasks.

What do you dislike most about this product?

I am very annoyed by the constant failures with the email template creator, every time you want to perform the proper management registers startup errors, something that is usually very overwhelming, plus its cost is a bit high.

What recommendations would you give to someone considering this product?

There are many alternatives to choose from to achieve marketing automation but none as compact, efficient and robust as marketo engage, it is adaptable in small, medium and large companies, it is only familiarization with its use and then you will get absolute control, which represents amazing results for your organization and team work for that reason I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"undoubtedly a powerful tool, easy to use".

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

It is a very complete marketing software, easy to use and very robust, it generates unique and personalized experiences that allow you to attract more customers, it presents a great diversity of campaigns, it adapts to small and large companies facilitating their growth and productivity, its wide range of functions and features for sales and marketing automation, its impressive efficiency, it is also compatible with many CRM tools, among others.

What is your favorite aspect of this product?

It turns marketing and sales into new digital trends, its process is more attractive to potential customers, generates more pleasant and personalized experiences regardless of the tastes of each customer, allows to analyze the impact generated in social networks, allows detailed monitoring of the process with the customer from start to finish, its community of users provides comprehensive and timely support, integrates very well with Microsoft Dynamics.

What do you dislike most about this product?

Its cost is a little high to acquire in comparison with other software, but this is compensated by the magnificent results obtained after its implementation, which would be of little importance.

What recommendations would you give to someone considering this product?

If your organization needs to reach more potential customers, reach a more global market and improve the agility of your business processes, as well as increase and promote your sales with new marketing strategies, Marketo engage is the ideal solution to help you lead your organization to success and improve your productivity 100%.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Adobe Marketo Engage Comparisons

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