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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Effective Service
  • Fair

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Application Share

83

Audio Controls

83

Keyboard Mouse Control

82

Screen Share

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Rishabh P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Good feature packed virtual communication tool !

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Most important features that i find distinctive about abode connect are its good quality conference calls and very advance virtual connection. It also easily worked with mos os.

What is your favorite aspect of this product?

I like it convenience and quality meeting calls for office collaboration and it also has less call drops from other similar software. Its remote management feature is also my favorite.

What do you dislike most about this product?

In my overall usage i didnt face any problem with the software.

What recommendations would you give to someone considering this product?

I highly recommend it to businesses that rely on conference calls for b2b communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Julia d.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool and user friendly

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect stands out because it lets you customize meeting rooms, supports multimedia content, offers collaboration tools like whiteboards and polls, ensures accessibility with features like closed captioning, provides strong security, and integrates well with other apps.

What is your favorite aspect of this product?

I think the customizable meeting rooms are a standout feature. Being able to set up a room exactly how you want it and have it stay that way for future meetings is really convenient and helps keep things organized.

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

If you’re considering Adobe Connect, explore its customization options, use multimedia for engaging presentations, take advantage of collaboration tools, ensure accessibility, prioritize security, and integrate it with other apps for a seamless experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anuj Sant T.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

Nice less known product

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

It is more secure and high uptime. Never faced any issue like downtime since I'm usingnit

What is your favorite aspect of this product?

It is more secure even if you are using with external users. I use it for vendor meeting so no threats of data loss...

What do you dislike most about this product?

It is bit new so not much people know about it, but people are getting aware gradually

What recommendations would you give to someone considering this product?

Reliable but this can be improved further

Pros

  • Caring
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Most Popular Adobe Connect Comparisons

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