Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Roseli F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Functional Live Streaming product.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Quite easy on ducuments uploading to the server.

What is your favorite aspect of this product?

Easy for the group mermbers to download the uploaded files.

What do you dislike most about this product?

no dislike about this software so far.

What recommendations would you give to someone considering this product?

Adabe Connect helps on easy projects schesduling and on real-Time communication and easy to start with.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

To interact with recorded sessions.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The additional feature I would like for Adobe Connet is to include the free version.

What is your favorite aspect of this product?

I like Adobe Connet allows you to have several hosts for a meeting and easily promote a participant to the role of presenter or host in the middle of the meeting, with the option of configuring several room layouts in advance according to the need and as desired, it facilitates the pause of the Webcam, instead of having to stop and restart it, allows the option of emailing the content of the chat pods, both as a host and as a participant.

What do you dislike most about this product?

It has no virtual fund; it would be better with this option.

What recommendations would you give to someone considering this product?

I recommend Adobe Connet allows the use of multiple ways to share screen, share the entire desktop, share only selected windows, or share only selected applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Success in our communications with Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

We wanted to try Adobe Connect because it has a lot of positive feedback from many people, and users who have tried it have had a good experience communicating through webinars.

What is your favorite aspect of this product?

I like that whenever we have to communicate with clients we can do it, and that the information always arrives, the divided screens improve our view and let us know the people with whom we are talking, we can send files and documents and they arrive instantly, in addition Adobe Connect integrates seamlessly with any mobile device and we connect anywhere.

What do you dislike most about this product?

There are few things that Adobe Connect needs to improve, and one of them is the purchase of the license, because it seems a bit expensive to me and that alienates potential customers a bit.

What recommendations would you give to someone considering this product?

This software is perfect for maintaining stable communication with anyone who is far from you, you can make video calls with your phones and computers without having to travel and conduct webinars with many people no matter where they are.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Connect Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171