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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Jersy J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

THE BEST ALLY.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The difference between Adobe Connect and other similar products is that it provides an engaging web conferencing experience, increasing collaboration and workflow. It differs by being a professional program that offers excellent solutions, immediate access, an intuitive way to interact, and powerful online communication options.

What is your favorite aspect of this product?

My favorite aspect of Adobe Connect is the wonderful option to organize and attend online meetings through video conferences with excellent coverage, security and confidence, in addition to document storage, I love it because it works perfectly for me being a great help to improve collaboration, teamwork and organizational growth. Giving me enriching options.

What do you dislike most about this product?

Adobe Connect is a powerful real-time conferencing software that works perfectly, adapting to any need, providing excellent service, it has not presented me with any type of errors or failures, it works completely for me.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect for being an excellent real-time communications software, which offers wonderful online meetings sharing HD video and audio screen, allowing teamwork to increase collaboration and productivity, I recommend it because it is instantaneous and complete without any complexity, offers a pleasant interface, simple to configure and totally secure, offering the opportunity to communicate with our colleagues, employees and clients from anywhere and on any device, allowing to work on the go.

Pros

  • Trustworthy
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

David M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Connect to meetings immediately.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connet has very outstanding features for sharing slides and letting presenters control their speed, external conference line integration plus VOIP and efficient recording / playback.

What is your favorite aspect of this product?

I like Adobe Connet is a manageable software that allows you to carry out any type of meeting, from a simple webinar with a presenter to group sessions where the participants are divided into several rooms, you can share almost anything through the platform, brochures, videos, among others, it includes a live survey service, to effectively involve team participants and clients, it also offers the option of a whiteboard to make the meeting environment interactive.

What do you dislike most about this product?

I notice that Adobe connet subscription plans are expensive.

What recommendations would you give to someone considering this product?

I recommend Adobe connet to host a large number of attendees, share files, chat, share links online, and share screen and display content.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeniffer B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Excellent platform for video conferences

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

I have no experience from similar products in our organization.

What is your favorite aspect of this product?

Adobe Connect has been one of our most effective platform for organizing face to face meeting with our team members. We are able to organize virtual meetings with colleagues even those in remote areas.

What do you dislike most about this product?

I have not experience any drawback from the performance of this product.

What recommendations would you give to someone considering this product?

I totally recommend this great platform to any organization for effective organization of online communication.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

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