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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Effective Service
  • Fair

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Application Share

83

Audio Controls

83

Keyboard Mouse Control

82

Screen Share

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Vijaya Phanindra K.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Adobe connect for connecting with your peers

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe provides good interface for connecting virtually and file sharing

What is your favorite aspect of this product?

Quality of the Voip

What do you dislike most about this product?

When compared to Microsoft teams and Google meet it is some what having less features i felt

What recommendations would you give to someone considering this product?

It can be considered as second option when compared to MS teams and Google meet

Pros

  • Helps Innovate
  • Continually Improving Product
  • Acts with Integrity
  • Client's Interest First

Cons

  • Less Generous

Riya D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Authentic and secure way to manage webinars!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect has been ahead of its competition in terms of user interface and customizations of meeting environment, customer layout for indivisual meetings can be added and virtual space can also be customized as per need. Polls, quizzes and whiteboards are very important for interactive sessions for better engagement and better insights results . The most important thing for our company is security and adobe connect performs top notch in that area .

What is your favorite aspect of this product?

I like its ease of use and no call drops and video glitches while calls even when the network is not stable sometimes. Also its feature for increasing engagement during video calls is really helpful like whiteboards ,qna and custom pods.

What do you dislike most about this product?

I dont have major dislikes with the product , just that its UI can be improved further and it can be made more user friendly for mobiles.

What recommendations would you give to someone considering this product?

I highly recommend it to businesses that depends on continuous engagement with webinar and conference calls with clients and team , this should fit perfectly in that requirement.

Pros

  • Caring
  • Saves Time
  • Respectful
  • Altruistic

Gaurav B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Total package in managing video conference!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connect overall good software although it can be improved in terms of video quality.

What is your favorite aspect of this product?

I like its well defined interface and how easy it is for taking conference call and helped in team management when working in remote locations.

What do you dislike most about this product?

I find no misconfiguration while working while working with this tool.

What recommendations would you give to someone considering this product?

I strongly recommend to peoples who are working remotely in organisation.

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Client's Interest First

Most Popular Adobe Connect Comparisons

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