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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Effective Service
  • Fair

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Application Share

83

Audio Controls

83

Keyboard Mouse Control

82

Screen Share

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Anthony M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Flexible, Feature-rich and Top-notch Cloud Meeting

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Quality VoIP phone calls, full HD (3DiiVii) VCs and BIM chatting bots.

What is your favorite aspect of this product?

Robust file sharing and unlimited session/conversation recording.

What do you dislike most about this product?

I personally don't have single con/draw back to register.

What recommendations would you give to someone considering this product?

I highly recommend it to you all.

Pros

  • Inspires Innovation
  • Generous Negotitation
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Vasilis M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Very Effective for Small Webinars

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

No other webinar tool that I've used before allows participants to pre-load content. This module allows use to prepare proactively prior to the start of the webinar.

What is your favorite aspect of this product?

Its GUI is rich in design adapting it to support interactive conversations. The host can also seamlessly customise participants view, allowing for incredible and productive online meetings.

What do you dislike most about this product?

It is quite complicated and confusing to use for some attendees.

What recommendations would you give to someone considering this product?

In my opinion, it is the best suite for both online meetings and webinars.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

How Adobe easy to use and multi-language support

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

The Advance features are in Adobe Multi language support if you want to conversation in English and your language is different or narrating in a different language you can able to do that easily with this product and easy team collobration , easy to use HD voice and video calls.

What is your favorite aspect of this product?

We are able to decide where we need to place things and setup a custom meeting to collobration in the meeting and things to be understand better.

What do you dislike most about this product?

Nothing was dislike we are able to do anything inside this product

What recommendations would you give to someone considering this product?

Yes i am considering others to take for team collobration and if we have a large team from different country people we can easily do the convervation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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